Taxi Dispatch Software · Boston
Taxi Dispatch Software for Boston
Cloud taxi dispatch software for Boston fleets — automated assignment, live tracking, and in-app payments.
If you run a taxi fleet, the money leaks in the gaps — idle drivers, empty return trips, and no-shows you can't prove. Dispatch software's real job is to close those gaps: put every job in the right car automatically and give you one live picture of the whole fleet.
Taxi Dispatch Software in Boston runs on TaxiDex — cloud taxi dispatch software built for taxi, limo and private-hire fleets, and priced per active driver.
14 days
Migration protocol
From £7
Per active driver / mo
99.9%
Uptime target
Direct
Founder support
The state of taxi dispatch software in Boston
Why taxi dispatch software looks nothing like it did five years ago
The pressure is real and measurable. App-based platforms now run the large majority of ride-hailing trips — in New York City, Uber and Lyft together move roughly six times more passengers a day than yellow cabs. Riders didn't switch for the vehicle; they switched for the experience: a live map of the car coming, a price known upfront, and a driver they can rate. For a traditional fleet, matching that experience is no longer optional — it is the price of staying in the market. Cloud dispatch closes the gap by giving your own passengers that same white-label app, live tracking and fare estimate, while automated assignment squeezes out the dead mileage and idle time that quietly thin your margins.
App platforms' share of US ride-hailing (2024)
Uber/Lyft vs yellow-cab daily trips, NYC
Riders who rate live tracking essential
Industry data, 2024–2026 — US/UK government transport statistics, regulator filings and market research.
On the ground in Boston
What the public record says about Boston
Numbers worth knowing before you size a fleet or a shift pattern here. These come from public registers rather than from us, so you can check them yourself.
residents (2020) — your addressable rider base before tourism and commuter traffic
Source: Wikidata. Retrieved 2026-08-01.
The hard parts
What actually makes taxi dispatch software hard — and how TaxiDex handles it
Dispatchers assign jobs from memory over the radio, so the nearest free car is often missed and pickups run late.
Automated assignment scores proximity, ETA and vehicle class in milliseconds — with a one-tap manual override when your controller knows better.
Dead mileage and idle time between fares quietly eat your margin.
Live GPS plus follow-on job queuing keep cars earning between jobs instead of driving back empty.
Cash rides and 'the meter was wrong' disputes are impossible to reconcile at the end of a shift.
Every trip is logged with fare, distance, route and driver, so cash reconciles automatically and disputes have an audit trail.
Riders default to whichever service shows a live map and an upfront price — and that's rarely the phone-only cab firm.
Your own white-label app gives passengers the same live tracking, ETA and fare estimate, so you compete on experience instead of losing on it.
Since COVID, drivers left for delivery work with more predictable hours, and getting them back is hard.
Higher utilisation and fewer empty miles mean each driver earns more per shift — the single biggest lever for retaining them.
Built for Boston
Taxi Dispatch Software that fits how Boston operates
Running a fleet in Boston has its own rules. TaxiDex is cloud taxi dispatch software tuned for the local market — not a generic tool bolted on.
Local market
What to know about taxi dispatch software in Boston
The market realities that shape how a Boston fleet should set up dispatch, pricing and compliance.
Logan International (BOS) is run by Massport, which sets its own ground-transport rules and per-trip fees that airport fares must account for.
University and hospital corporate accounts drive steady, repeatable point-to-point demand.
Reliable ETAs through New England winters are a genuine service differentiator.
Regulator / licensing: Massport + city hackney. TaxiDex tracks the driver and vehicle documents it requires and alerts you before any expire.
What you get
Everything a Boston taxi dispatch software needs
USD billing + local payments
Charge in USD with the rails Boston riders expect — Stripe, Apple Pay, cash.
Airport-ready dispatch
Flight-tracked pickups for Logan International (BOS), with terminal-aware fares and meet-and-greet.
Licensing-aware
Built around Boston's regime — Massport + city hackney — with driver/vehicle document tracking and expiry alerts.
Cloud, live in 14 days
No on-prem server. Taxi Dispatch Software for Boston deploys in the cloud with your own branded passenger app plus the TaxiDex driver app.
Taxi Dispatch Software
Core taxi dispatch software capabilities
FAQ
Taxi Dispatch Software in Boston — questions
Does TaxiDex taxi dispatch software work for fleets in Boston?
Yes. TaxiDex is cloud taxi dispatch software used by Boston fleets. It handles USD pricing, Stripe, Apple Pay, cash payments, and flight-tracked transfers to Logan International (BOS). Switching follows a published 14-day migration protocol.
Which airports does it support in Boston?
TaxiDex tracks flights and manages terminal pickups for Logan International (BOS), including delay handling, meet-and-greet and fixed zone fares.
What payment methods can Boston riders use?
TaxiDex supports Stripe, Apple Pay, cash, with card-on-file, in-app payment and cash reconciliation — all settled in USD.
Is it compliant with Boston licensing?
TaxiDex is built to fit Massport + city hackney: it tracks driver and vehicle licences and their expiry, records operator/dispatcher actions, and keeps an audit trail for regulators.
How do I switch my Boston fleet to TaxiDex safely?
We migrate your drivers, vehicles, customer accounts and live bookings from your current system (Autocab, iCabbi, Cordic or spreadsheets), run both in parallel during a 14-day proof-of-concept, then cut over. Pricing is a simple per-driver rate (from £7/driver a month) — under the rates commonly quoted for Autocab, iCabbi and Cordic at every tier, and 20% or more under them from Professional upwards, with a low one-time setup.
Switching
Moving off Autocab, iCabbi, Cordic — or a pile of spreadsheets
Most Bostonoperators aren't starting from zero — they're locked into a legacy dispatch system with steep per-driver fees, heavy setup charges, an on-prem server to babysit, and a contract that makes leaving feel risky. TaxiDex is built for the switch: it's cloud (no server), priced per driver and under Autocab, iCabbi and Cordic at every tier — by 20% or more from Professional upwards, with no trip overage and no lock-in — and we run your old system and TaxiDex side by side during a 14-day proof-of-concept — so you cut over only once it's proven on your real jobs.
Taxi Dispatch Software elsewhere
More for Boston
Run taxi dispatch software in Boston on TaxiDex
Book a 30-minute demo — we'll map a migration plan for your Boston fleet and get you live in 14 days.