Saudi Arabia · SA
Taxi & limo dispatch softwarefor Saudi Arabia
Dispatch software for Saudi Arabia's modernising taxi and limo market: Arabic UI, STC Pay & SAR billing, Hajj/Umrah season fleet scaling.
14 days
Typical fleet go-live
Arabic
RTL passenger & driver apps
SAR
Native billing & invoicing
24/7
Human support
Local capabilities
Saudi Arabia-specific features
The same enterprise dispatch platform global fleets run, tuned for the Kingdom: an Arabic-first experience, national payment rails, and the elasticity to ride out pilgrimage-season demand.
Arabic UI & RTL
Passenger and driver apps in modern Saudi Arabic, fully right-to-left. Every screen — booking flow, fare breakdown, receipts, driver job sheet and SOS — mirrors cleanly so Arabic-first riders and drivers never touch an English fallback.
- White-label apps localised end to end, not a bolt-on translation
- Bilingual operators can run the console in English while customers see Arabic
- SMS, push broadcasts and email receipts sent in the customer's language
Hajj / Umrah season scaling
Auto-scaling dispatch capacity for peak religious tourism. Stand up flat-rate fares for fixed transfer routes — airport to hotel, hotel to Haram — so pilgrims see one clear price and your controllers handle pilgrimage-week volume without the board melting down.
- Fixed transfer fares stay fixed — no surge surprises on a sacred journey
- Surge-aware dispatch absorbs demand spikes around the Holy Mosques
- Bulk import and recurring bookings for tour operators and travel agents
STC Pay & Mada
Native integration with Saudi national payment rails plus international Stripe and Apple Pay. Domestic riders pay with STC Pay or a Mada card; inbound tourists and corporate guests pay with Visa, Mastercard, Apple Pay or Google Pay — all reconciled in SAR.
- STC Pay and Mada for the domestic market
- Visa / Mastercard via Stripe, Apple Pay & Google Pay for visitors
- Card payments captured against the trip and settled to drivers automatically
Payment gateways
Native local payments
STC Pay, Mada, Apple Pay, Visa/Mastercard via Stripe, plus international Apple Pay / Google Pay / Stripe for tourist and business traffic.
One checkout, every rider
STC Pay & Mada for locals, global cards for visitors
Saudi Arabia is two markets in one car: residents who expect to pay with STC Pay or a Mada card, and the millions of pilgrims, tourists and corporate guests who arrive with international cards. TaxiDex serves both from a single checkout — domestic wallets and the Mada scheme natively, plus Visa and Mastercard through Stripe with Apple Pay and Google Pay for one-tap mobile payment.
Every payment is captured against the trip, reconciled in Saudi Riyal, and rolled into the finance suite — P&L, accounting exports and AR invoices all in SAR. Driver payouts settle through Stripe Connect on whatever commission plan you set, so the money side of a ride is closed out the moment it ends.
Markets we serve in Saudi Arabia
TaxiDex is built for fleets in
Riyadh, Jeddah, Mecca, Medina, Dammam, Khobar, Taif, Tabuk. Specialised support for Hajj and Umrah operators.
Flagship market
Riyadh — Vision 2030 mobility
From corporate fleets in KAFD to seasonal Hajj/Umrah scaling, TaxiDex ships Arabic-first UI, STC Pay & Mada billing, and surge-aware dispatch for pilgrimage peaks. Zones are drawn on a live map and priced zone to zone, so coverage across the capital is configured exactly the way your operation runs it.
Local regulation
Built to comply with Saudi Arabia rules
Saudi GAZT compliance, Arabic VAT-compliant e-invoicing, vehicle licensing alignment with Public Transport Authority (PTA).
Regional settings
SAR billing, Arabic e-invoices, PTA-aligned records
Regional settings put the Kingdom’s rules in one place: bill in Saudi Riyal, apply per-region tax, and issue Arabic, VAT-compliant e-invoices aligned with Saudi GAZT (ZATCA) requirements. Tax rules are configured per region, so the right VAT treatment is computed on the fare automatically rather than bolted on at the end.
Driver profiles carry documents, shifts and licensing data, keeping your fleet in step with the Public Transport Authority (PTA / Transport General Authority). A full audit log records every console action with a name and timestamp, and the compliance export packages the record whenever a regulator asks for it.
FAQ
Saudi Arabia dispatch questions, answered
Does TaxiDex support Arabic and right-to-left layouts?
Yes. The white-label passenger and driver apps ship in modern Saudi Arabic with a fully right-to-left layout — booking flow, live tracking, fare breakdown, receipts, the driver job sheet and the SOS screen all mirror correctly. Bilingual operators can keep the dispatch console in English while customers and drivers see Arabic, and broadcasts, SMS and email receipts go out in the customer's language.
Which payment methods work in Saudi Arabia?
Domestic riders pay with STC Pay or a Mada card. Inbound tourists, pilgrims and corporate guests can pay with Visa or Mastercard through Stripe, plus Apple Pay and Google Pay. Every transaction is captured against the trip, reconciled in Saudi Riyal, and driver payouts settle via Stripe Connect on your commission plan.
How does TaxiDex handle Hajj and Umrah season demand?
Pilgrimage weeks are the stress test. You can publish flat-rate fares for fixed transfer routes — airport to hotel, hotel to the Holy Mosque — so pilgrims see one clear price, while surge-aware dispatch and the auto-dispatch rules engine absorb the volume spike. Tour operators and travel agents can load bookings in bulk and set recurring transfers, and fixed fares stay fixed so there are no surge surprises on a sacred journey.
Is TaxiDex compliant with Saudi e-invoicing and VAT rules?
TaxiDex produces Arabic, VAT-compliant e-invoices aligned with Saudi GAZT (ZATCA) requirements, bills in SAR, and keeps vehicle and driver licensing records in step with the Public Transport Authority (PTA / Transport General Authority). A full audit log and compliance export package the record if a regulator ever asks.
Which Saudi cities do you support?
TaxiDex is built for fleets across the Kingdom — Riyadh, Jeddah, Mecca, Medina, Dammam, Khobar, Taif and Tabuk — with specialised support for Hajj and Umrah operators. Zones are drawn on a live map, so coverage and zone-to-zone pricing are configured city by city to match how your operation actually runs.
How long does it take to launch in Saudi Arabia?
Typical fleets go live in 14 days on a white-label tenant with your own branding and, if you want it, a custom domain. We migrate driver data, vehicles and historical bookings from your legacy system, and 24/7 human support stays with you after launch.
Get a Saudi Arabia-specific quote
30 minutes. We'll quote in SAR, walk through STC Pay + Mada, and propose a launch plan for your city.
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