TaxiDexTaxiDex

United Kingdom · GB

Taxi & limo dispatch softwarefor United Kingdom

Modernize your UK taxi or private-hire fleet with cloud dispatch built for PHV licensing, Knowledge-based routing, and Autocab/iCabbi/Cordic migrations.

80+

UK fleets migrated

14 days

Zero-downtime go-live

50+

Towns & cities served

24/7

UK-hours human support

A London black cab on a rain-slicked city street at dusk

Local capabilities

United Kingdom-specific features

Everything a UK taxi or private-hire fleet needs to dispatch, comply, and migrate — built into the platform, not bolted on.

PHV licensing

Driver document tracking aligned to Transport for London and local authority private-hire vehicle requirements. TaxiDex keeps a record for every driver and vehicle and auto-suspends them the moment a credential lapses.

  • Track PHV badge, DBS, insurance, MOT, and licence expiry per driver
  • Auto-suspend a driver from dispatch on any document expiry
  • Renewal reminders fire before a credential goes out of date

Knowledge-aware routing

Routes are optimised around city-centre congestion zones and CCZ/ULEZ boundaries in London, Birmingham, and Manchester, so dispatch and drivers work with the same picture of the road network the Knowledge would give them.

  • Routing aware of Congestion Charge and ULEZ boundaries
  • Optimised around city-centre congestion on every job
  • Zones drawn on a live map mirror real council boundaries

Autocab / iCabbi migration

More than 80 UK fleets have already moved to TaxiDex. We migrate driver data, historical bookings, and customer accounts from Autocab, iCabbi, or Cordic with a typical zero-downtime go-live of 14 days.

  • 80+ UK fleets migrated from Autocab, iCabbi, and Cordic
  • Driver, booking history, and customer accounts ported across
  • Typical zero-downtime go-live in 14 days

Payment gateways

Native local payments

Stripe (default), Worldpay, Trust Payments, Apple Pay, Google Pay, plus international Apple Pay / Google Pay / Stripe for tourist and business traffic.

Native UK gateways

Take card payments through Stripe (the default), Worldpay, and Trust Payments — the gateways UK fleets and their corporate accounts already trust — with settlement in GBP and PCI-compliant tokenised cards on file.

  • Stripe set as the default gateway, with Worldpay and Trust Payments
  • Settle and invoice in GBP with auditable receipts
  • Tokenised cards on file for fast repeat and account bookings

Apple Pay & Google Pay

Passengers pay in two taps with Apple Pay or Google Pay in the white-label app and the web booker, so the checkout feels as frictionless as any consumer ride-hailing app — no card entry, no fumbling at the door.

  • One-tap Apple Pay and Google Pay at booking and on completion
  • Wallet checkout in both the passenger app and the web booker
  • Same payment experience tourists already expect

Tourist & business traffic

Inbound visitors and corporate travellers can pay with international Apple Pay, Google Pay, and Stripe cards, while B2B corporate billing and AR invoices keep travel-desk and hotel-partner accounts settled on terms.

  • International Apple Pay, Google Pay, and Stripe for visitors
  • Corporate billing and AR invoices for business accounts
  • Multi-currency support for cross-border travellers

Markets we serve in United Kingdom

TaxiDex is built for fleets in

London, Manchester, Birmingham, Leeds, Glasgow, Edinburgh, Bristol, Liverpool, Sheffield, Newcastle, and 40+ secondary towns.

Flagship market

London — black cabs to executive fleets

From Tower Bridge to Heathrow Terminal 5, TaxiDex ships ULEZ-aware routing, TfL-compliant document checks, and Stripe + Worldpay native payments — ready for UK fleets out of the box.

ULEZ awareKnowledge-based routingPHV ready
TaxiDex is live across the UK, USA, UAE, Saudi Arabia, Nigeria and Kenya
TaxiDex zones screen with operating areas drawn on a live map

Zones & ULEZ

Draw London's zones on a live map

Draw your operating areas, the Congestion Charge zone, and the ULEZ boundary straight onto a live map. Dispatch and routing then work from the same picture of the network the Knowledge would give a London driver, optimised around city-centre congestion on every job.

Each zone feeds the enterprise fare engine, so a trip that crosses a charging boundary carries the right surcharge automatically. The same approach scales to congestion zones in Birmingham, Manchester, and any council area you operate in.

TaxiDex fare engine screen showing surcharge and surge rules

Fare engine

Surcharges and surge, computed and auditable

CCZ and ULEZ surcharges, airport pickups, time-of-day surge, and zone-to-zone pricing all resolve in one engine. Multipliers stack with caps, fixed fares stay fixed, and every fare is computed on the backend so the number a passenger sees at booking is the number on the receipt.

Because every fare is auditable, you can show a corporate account or a local-authority reviewer exactly how a charge was built — surcharge by surcharge — without trawling through spreadsheets.

TaxiDex drivers screen showing driver profiles and document status

Driver compliance

PHV documents that police themselves

Hold a record for every driver and vehicle — PHV badge, DBS check, insurance, MOT, and licence — aligned to Transport for London and local authority requirements. Renewal reminders fire before a credential lapses, so nothing slips through the cracks.

If a document does expire, TaxiDex auto-suspends that driver from dispatch immediately, so you never put a non-compliant vehicle on a job. The full history is kept for audits and compliance exports.

Local regulation

Built to comply with United Kingdom rules

PHV licensing rules, Transport for London CCZ/ULEZ surcharges, GDPR data residency in EU region, Data Protection Act 2018 alignment.

Transport for London and local authority PHV licensing rules
Congestion Charge (CCZ) and ULEZ surcharges applied to fares
Driver document checks that auto-suspend on expiry
GDPR data residency in an EU region
Data Protection Act 2018 alignment
Auditable, backend-computed fares for every booking
Compliance export and audit log for regulators
Role permissions so staff only see what they should

Get a United Kingdom-specific quote

30 minutes. We'll quote in GBP, walk through Stripe + Worldpay, and propose a launch plan for your city.

Questions

UK dispatch software, answered

The questions UK taxi and private-hire fleets ask before they switch to TaxiDex.

Can TaxiDex migrate my fleet from Autocab, iCabbi, or Cordic?

Yes. More than 80 UK fleets have already moved to TaxiDex. We migrate driver data, historical bookings, and customer accounts from Autocab, iCabbi, Cordic, or any legacy system with a typical zero-downtime go-live of 14 days.

Is TaxiDex compliant with UK PHV licensing rules?

TaxiDex tracks driver and vehicle documents against Transport for London and local authority private-hire requirements — PHV badge, DBS, insurance, MOT, and licence — and automatically suspends a driver from dispatch the moment any credential expires.

Does the routing understand ULEZ and the Congestion Charge?

Yes. Routing is optimised around city-centre congestion zones and CCZ/ULEZ boundaries in London, Birmingham, and Manchester. You draw those zones on a live map and the fare engine applies Congestion Charge and ULEZ surcharges automatically.

Which payment gateways does TaxiDex support in the UK?

Stripe (the default), Worldpay, and Trust Payments, plus one-tap Apple Pay and Google Pay in the passenger app and web booker. Settlement and invoicing are in GBP, and international cards keep tourist and business traffic flowing.

Will my data stay in the EU region?

Yes. TaxiDex offers GDPR data residency in an EU region and aligns with the Data Protection Act 2018, with a full audit log and compliance export available for regulators.

How long does it take to go live?

Typical UK fleets go live in 14 days. White-label branding, your own custom domain, and 24/7 human support are all included from day one.

Other markets

Operating in another country?

Run your entire fleet from one console. 

Dispatch, drivers, fares, payments and reporting — live in 14 days, in your brand.