Apr 12, 2026 · Resolved (47 min)
Elevated dispatch latency for EU customers
Cause: third-party mapping provider degraded performance. We failed over to backup provider; full service restored at 14:32 UTC. Post-mortem shared with affected customers.
System Status
TaxiDex platform status
Live operational status for every TaxiDex service. Subscribe for incident updates by email or RSS.
All systems operational
Services
Current service status
Every surface of the TaxiDex platform — the dispatch console, the white-label driver and passenger apps, the embeddable web booker, payments, notifications, analytics, and the public API — monitored continuously and reported here in real time.
Dispatch Console
api.taxidex.com
Operational
Driver App API
driver-api.taxidex.com
Operational
Passenger App API
app-api.taxidex.com
Operational
Web Booker
book.taxidex.com
Operational
Payments & Wallet
Stripe, Adyen, regional gateways
Operational
SMS & Notifications
Twilio, SendGrid
Operational
Analytics & Reports
analytics.taxidex.com
Operational
Public API & Webhooks
api.taxidex.com/v1
Operational
Marketing Site
www.taxidex.com
Operational
Uptime bars show the last 90 days at a glance. The TaxiDex platform runs on multi-region active-active cloud infrastructure with automatic failover, so a single provider hiccup never takes your dispatch floor offline.
Uptime
90-day uptime
A track record built on high-availability cloud infrastructure, continuous monitoring, and a 24/7 on-call team. When something does go wrong, we triage fast and publish a post-mortem.
99.99%
Last 90 days
100%
Last 7 days
3 incidents
Last 12 months
15 min
Avg incident response
History
Recent incidents
Full transparency on past disruptions: what happened, what caused it, and how quickly we restored service.
Feb 3, 2026 · Resolved (22 min)
Apple Pay intermittent failures in passenger app
Cause: Stripe API regional outage. We applied retry logic and surfaced a payment fallback. Resolved automatically when Stripe restored service.
Nov 18, 2025 · Resolved (12 min)
Driver app push notifications delayed
Cause: notification queue back-pressure from a spike in Black Friday bookings. Scaled the queue; messages caught up in 12 minutes.
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