Side-by-side
TaxiDex vs Autocab — themodern cloud alternative
Thinking about switching off Autocab? This page compares the two systems honestly, including where Autocab still has the edge.
The Autocab pain points
Why UK fleets are leaving Autocab
We hear the same four pains every week from operators evaluating us. None of them are unsolvable — they're just unsolved on a 1990s-architected platform.
Where Autocab gets friction
Your data lives on shared infrastructure
Autocab's tightly-coupled architecture means your customer list, driver records and trip history aren't always isolated from the wider network. For corporate clients in finance, healthcare and legal, that's a hard GDPR conversation.
- Tenant data not always isolated from the wider network
- Difficult assurances for regulated corporate accounts
- GDPR and data-residency questions left open
Total cost grows faster than your fleet
Hardware leases, module bolt-ons and per-PC dispatch licenses add up. Mid-size UK fleets typically pay £3,000–£6,000/month on legacy systems before extras — and every dispatcher seat adds more.
- Hardware leases and on-prem dispatch PCs to maintain
- Modules sold as paid bolt-ons, not included
- Per-PC dispatch licensing that scales with your back office
Driver and passenger apps feel dated
The legacy app stack hasn't kept up with what your customers expect from Uber and Bolt. Conversion from web to app stays low, and drivers complain about the day-to-day experience.
- App UX trailing the Uber/Bolt experience riders expect
- Low web-to-app conversion holding back repeat bookings
- Driver friction that adds up shift after shift
Updates take 6–18 months
Feature requests on legacy systems either ship in years or never. By the time something lands, the market has moved on — and you've already lost customers waiting for it.
- Roadmap requests measured in quarters or years
- Little visibility into what ships next
- Limited operator influence over the product direction
How TaxiDex answers it
TaxiDex isolates every tenant
A logically isolated database per fleet, AES-256 at rest, and an Enterprise option for dedicated infrastructure. Your DPO gets a Data Processing Addendum, audit logs and a sub-processor list — in writing.
- Logically isolated database per fleet, AES-256 at rest
- Enterprise option for dedicated infrastructure
- DPA, audit log and sub-processor list provided in writing
Per-driver, no hardware
TaxiDex is cloud — nothing to install on dispatcher PCs. Pay per trip (£11/driver / £9/driver / £7/driver), cancel any time, and the apps run on any browser or smartphone you already own.
- Cloud console — nothing to install on dispatcher PCs
- Per-trip pricing: £11/driver / £9/driver / £7/driver, cancel anytime
- Runs in any browser and on any smartphone
Modern white-label apps
iOS and Android apps with Apple Pay, Google Pay, live tracking, multi-stop, schedule-ahead and loyalty — published under your brand. Your customers won't know they switched.
- Apple Pay and Google Pay on the apps and web booker
- Live tracking, multi-stop, schedule-ahead and loyalty
- Published under your brand on a custom domain
Weekly updates, opt-in betas
We ship every Thursday. Customers in the operator panel can opt into beta tracks and influence the roadmap in monthly community calls — so the product keeps pace with your operation.
- New features every Thursday on a predictable cadence
- Opt-in beta tracks from the operator panel
- Monthly community calls that shape the roadmap
7–14 days
Typical migration
Weekly
Release cadence
Per-trip
Pricing, no hardware
Zero
Booking loss at cutover
The detailed comparison
Feature-by-feature, honestly
Where Autocab wins, we'll say so. Where we win, we'll prove it.
| Feature | TaxiDex | Autocab |
|---|---|---|
| Cloud-native architecture | Fully cloud | Hybrid |
| Logical data isolation per tenant | Per-tenant | Shared infra |
| SOC 2 & GDPR-aligned DPA | Standard | On request |
| Per-trip, no hardware pricing | £11/driver / £9/driver / £7/driver | |
| White-label iOS & Android apps | ||
| Apple Pay / Google Pay on web booker | ||
| AI auto-dispatch (12 signals) | ML model | Rules-based |
| Hotel concierge web booker | Included (Pro+) | Add-on |
| IVR-to-app conversion | Built-in | |
| Dead-mileage reduction analytics | Built-in | |
| Network of partner fleets (UK) | Growing | Largest |
| Release cadence | Weekly | Quarterly |
| Open API + webhooks | Full REST + webhooks | Limited |
| Typical migration time | 7–14 days | — |
| Long-term contract required | Cancel anytime | Often 3+ yr |
Cloud-native, data-private
Isolated data and per-driver pricing
On a hybrid, tightly-coupled platform your data shares infrastructure with the wider network and your costs grow with hardware leases, module bolt-ons and per-PC dispatch licenses. TaxiDex flips both: a logically isolated database per fleet with AES-256 at rest, and per-trip pricing (£11/driver, £9/driver and from £7/driver per month) with nothing to install on dispatcher PCs.
Under the hood you get the full enterprise toolkit — a live operations map with driver markers, status halos and an SOS panic panel, an ML-based auto-dispatch engine reading 12 signals, and a drag-and-drop dispatch board for moving jobs between drivers in real time.
Zero-downtime migration
From Autocab to TaxiDex in 14 days
Switching platforms sounds risky — it doesn't have to be. Over days 1–3 we work with your Autocab admin to export customers, drivers, zones, tariffs and 12 months of trip history. Nothing is left behind.
From days 4–10 both systems run live: drivers carry both apps while we shadow-run every dispatch on TaxiDex and compare results daily. The cutover over days 11–14 is shift-by-shift, starting overnight, and Autocab is decommissioned only after the third clean day — with 24/7 human support and a fixed migration cost throughout.
The verdict
Which one is right for you?
An honest read on when each platform makes sense — and why running both in parallel takes the risk out of switching.
Pick Autocab if…
You need the largest UK network of partner-fleets today and you're not concerned about cloud isolation, modern apps, or per-trip pricing. For operators who lean on that network reach, staying put can be the pragmatic call.
Pick TaxiDex if…
You want a fully cloud-native platform with isolated data, modern white-label apps, weekly releases and per-driver pricing — without a 3-year lock-in.
Run both during migration
Our typical migration runs both systems in parallel for 7–14 days. No downtime, no booking loss — drivers transition shift-by-shift until the cutover is complete.
Migration path
What switching from Autocab looks like
A fixed-cost, zero-downtime path that runs both systems in parallel and cuts over shift-by-shift — no booking loss.
How does TaxiDex protect our data compared with Autocab?
TaxiDex gives every fleet a logically isolated database with AES-256 encryption at rest, plus an Enterprise option for dedicated infrastructure. Your data protection officer receives a Data Processing Addendum, audit logs and a sub-processor list in writing — addressing the GDPR and data-residency questions that come up with shared, tightly-coupled legacy infrastructure.
How is TaxiDex pricing different from Autocab's?
Autocab-style legacy systems combine hardware leases, paid module bolt-ons and per-PC dispatch licenses — mid-size UK fleets typically pay £3,000–£6,000 a month before extras. TaxiDex is fully cloud, so there is nothing to install on dispatcher PCs. You pay per trip across three tiers — £11/driver, £9/driver and from £7/driver a month — and you can cancel anytime, with no 3-year lock-in.
Can you migrate our data from Autocab without downtime?
Yes. Over days 1–3 we export your customers, drivers, zones, tariffs and 12 months of trip history. From days 4–10 both systems run in parallel — drivers carry both apps while we shadow-run every dispatch on TaxiDex and compare results daily. The cutover over days 11–14 happens shift-by-shift, starting overnight, and Autocab is decommissioned only after the third clean day. There is zero booking loss.
Are the passenger and driver apps really modern?
Yes. TaxiDex ships white-label iOS and Android apps with Apple Pay and Google Pay, live tracking, multi-stop, schedule-ahead and loyalty — published under your own brand on a custom domain. Riders get the Uber/Bolt-grade experience they now expect, and because the apps carry your branding your customers won't know they switched.
How fast does TaxiDex ship new features?
TaxiDex ships every Thursday. Customers in the operator panel can opt into beta tracks and influence the roadmap in monthly community calls. That weekly cadence stands in contrast to the quarterly releases and 6–18-month feature queues common on legacy platforms.
Does TaxiDex have the same UK partner-fleet network as Autocab?
Honestly, not yet — Autocab has the largest UK network of partner fleets today, and we say so. Our network is growing. Where TaxiDex wins is cloud-native architecture, per-tenant data isolation, modern white-label apps, Apple Pay and Google Pay on the web booker, ML-based auto-dispatch and weekly releases — without a long-term contract.
Get an Autocab migration quote
30 minutes. We'll review your current Autocab setup, give you an honest go/no-go, and a fixed migration cost.