Days 1–3: Data Export
Our team works with your Autocab admin to export customers, drivers, zones, tariffs, and 12 months of trip history. Nothing is left behind.
Side-by-side
TaxiDex vs Autocab — the modern cloud alternative
Switching off Autocab? You're not alone — we've migrated 80+ UK fleets in the last 24 months. This page compares the two systems honestly, including where Autocab still has the edge.
Why UK fleets are leaving Autocab
We hear the same four pains every week from operators evaluating us. None of them are unsolvable — they're just unsolved on a 1990s-architected platform.
Your data lives on shared infrastructure
Autocab's tightly-coupled architecture means your customer list, driver records, and trip history aren't always isolated from the wider network. For corporate clients in finance, healthcare, and legal, that's a hard GDPR conversation.
TaxiDex isolates every tenant
Logically isolated database per fleet, AES-256 at rest, and an Enterprise option for dedicated infrastructure. Your DPO gets a Data Processing Addendum, audit logs, and a sub-processor list — in writing.
Total cost grows faster than your fleet
Hardware leases, module bolt-ons, and per-PC dispatch licenses add up. Mid-size UK fleets we've migrated were paying £3,000–£6,000/month before extras.
Trip-based, no hardware
TaxiDex is cloud — nothing to install on dispatcher PCs. Pay per trip ($299 / $899 / $2,500+), cancel any time, and the apps run on any browser or smartphone.
Driver and passenger apps feel dated
The legacy app stack hasn't kept up with what your customers expect from Uber and Bolt. Conversion from web to app stays low, drivers complain.
Modern white-label apps
iOS and Android apps with Apple Pay, Google Pay, live tracking, multi-stop, schedule-ahead, loyalty. Published under your brand. Your customers won't know they switched.
Updates take 6–18 months
Feature requests on legacy systems either ship in years or never. By the time it ships, you've lost customers.
Weekly updates, opt-in betas
We ship every Thursday. Customers in the operator panel can opt into beta tracks and influence the roadmap in monthly community calls.
Feature-by-feature, honestly
Where Autocab wins, we'll say so. Where we win, we'll prove it.
| Capability | Autocab | TaxiDex |
|---|---|---|
| Cloud-native architecture | Hybrid | Fully cloud |
| Logical data isolation per tenant | Shared infra | Per-tenant |
| SOC 2 & GDPR-aligned DPA | On request | Standard |
| Per-trip, no hardware pricing | No | $299 / $899 / $2,500+ |
| White-label iOS & Android apps | Yes | Yes |
| Apple Pay / Google Pay on web booker | No | Yes |
| AI auto-dispatch (12 signals) | Rules-based | ML model |
| Hotel concierge web booker | Add-on | Included (Pro+) |
| IVR-to-app conversion | No | Built-in |
| Dead-mileage reduction analytics | No | Built-in |
| Network of partner fleets (UK) | Largest | Growing |
| Release cadence | Quarterly | Weekly |
| Open API + webhooks | Limited | Full REST + webhooks |
| Typical migration time | — | 7–14 days |
| Long-term contract required | Often 3+ yr | Cancel anytime |
Pick Autocab if…
You need the largest UK network of partner-fleets today and you're not concerned about cloud isolation, modern apps, or per-trip pricing.
Pick TaxiDex if…
You want a fully cloud-native platform with isolated data, modern white-label apps, weekly releases, and trip-based pricing — without a 3-year lock-in.
Run both during migration
Our typical migration runs both systems in parallel for 7–14 days. No downtime, no booking loss, drivers transition shift-by-shift.
From Autocab to TaxiDex in 14 days
Days 4–10: Parallel Run
Both systems live. Drivers carry both apps. Bookings flow through Autocab; we shadow-run every dispatch on TaxiDex and compare results daily.
Days 11–14: Switchover
Shift-by-shift cutover, starting with overnight. Autocab is decommissioned only after the third clean day on TaxiDex. Zero booking loss.