The problem
Sign-ups via spreadsheets
Employees email facilities to book shuttles. Excel sheets, manual headcount, last-minute changes lost in inbox. Drivers don't know who's coming.
For Corporate Shuttle Operators
Corporate shuttle software that treatsemployees like customers
Whether you run a tech-campus shuttle, an inter-office commute service, or a recruiting-perk ride program, TaxiDex gives your employees a polished branded app and your operations team the dispatch + reporting they need.
Pain points
Why facilities teams switch off spreadsheets & WhatsApp
Three ways a manual shuttle program quietly costs you time, riders, and budget — and what TaxiDex does about each one.
The TaxiDex fix
Branded employee app
Employees book seats from their phone. Live driver tracking, an “I’m running late” button, and a push notification before pickup. Facilities sees a real-time roster instead of a stale spreadsheet.
The problem
Routes built in your head
The driver memorises the rough route based on who usually rides. A new hire joins, the route changes, and it's chaos for a week.
The TaxiDex fix
Route optimization
TaxiDex computes the optimal multi-stop route every morning from the confirmed riders, hands the driver turn-by-turn navigation, and folds new riders in automatically — no week of guesswork.
The problem
HR can't show ROI
Facilities runs the shuttle but HR funds it as a perk. Without ridership data they can't justify the budget when it comes up for review.
The TaxiDex fix
Attendance + utilization reports
A monthly PDF for HR: ridership, utilization, cost per employee, and NPS. Easy budget defense at the next performance review — with the numbers already pulled.
Capabilities
Corporate-specific features
Everything below ships in the platform and is configured during your 14-day onboarding — not sold as add-ons.
SSO with Okta / Google / Azure AD
Employees sign in with their corporate credentials — no separate password to manage. SCIM-style provisioning keeps the rider list in sync with your directory.
- Auto-provisioning the moment a new hire lands in the directory
- Auto-deprovisioning on leave, so off-boarded staff lose access instantly
- Teams and role permissions map facilities, HR, and ops to the right views
- Every access change lands in the audit log for compliance export
Multi-route management
Run multiple campus and city routes from one console. The dispatch board lets coordinators drag a driver from one route to another in seconds.
- Drag-and-drop driver swaps across routes on a single board
- Driver pre-assignment locks regular drivers to their usual run
- Auto-dispatch rules fill gaps when a driver calls in sick
- Daily job sheets give each driver their stops, riders, and timing
Smart alerts
Push notifications keep riders ahead of the schedule: “Bus 4 leaving in 5 minutes” or “Late tonight, route delayed 12 min.” Nobody waits in the cold guessing.
- Departure reminders fire before the shuttle pulls away
- Delay alerts broadcast to a single route or every rider on it
- Instant broadcasts push or SMS the whole roster in one action
- A public track-my-ride link shows the shuttle approaching in real time
Carbon savings tracker
Estimated CO2e saved versus employees driving solo, calculated per trip across the program — the number your ESG and sustainability reports actually need.
- Per-trip CO2e tracking rolls up to a monthly program total
- EV fleet support credits zero-tailpipe routes correctly
- Export-ready figures drop straight into ESG and CSR reporting
- Pairs with utilization data to show emissions saved per seat filled
HR ROI dashboard
Ridership, utilization, satisfaction scores, cost per employee, and recruiting impact in one place — the story HR tells finance when the budget comes up.
- Cost-per-employee and cost-per-seat broken out by route
- Utilization trends flag under-used runs before they waste budget
- Rider satisfaction and NPS captured in the employee app
- Scheduled reports email the monthly PDF to HR automatically
In-app messaging
Riders ping the driver about a delay or a missed stop without ever exchanging personal phone numbers — privacy for staff, a clean record for ops.
- Masked in-app chat keeps personal numbers private on both sides
- VoIP calls with recordings cover the cases that need a voice, via Twilio
- Coordinators see the thread, so nothing happens off the record
- Works inside the same branded app riders already use to book
Inside the console
Run your routes screen by screen
The screens that turn a shuttle program from an inbox-and-spreadsheet scramble into a managed operation.
Dispatch board
Every campus and city route on one board
Multi-route management lives on a single dispatch board. Each route is a lane, each driver a card; a coordinator drags a driver from one run to another in seconds. When someone calls in sick, you reassign by hand or let the auto-dispatch rules engine fill the gap from available drivers — the morning doesn’t fall apart over one absence.
Driver pre-assignment keeps your regular drivers on their usual route, while daily job sheets give each one their stops, riders, and timing for the day. The live operations map shows every shuttle in motion with status halos and an SOS panic control, so the person running the board always knows where the fleet is.
- Drag-and-drop driver swaps across every route on one board
- Auto-dispatch rules backfill gaps when a driver is out
- Driver pre-assignment locks regulars to their usual run
- Live operations map with status halos and SOS panic
HR ROI dashboard
The numbers that defend the budget
Facilities runs the shuttle, but HR funds it — so the program has to prove itself with data, not anecdotes. TaxiDex’s reporting pulls ridership, utilization, cost per employee, satisfaction, and recruiting impact into one view. Under-used runs surface before they quietly burn budget, and busy ones make the case to add capacity.
Scheduled reports email a monthly PDF straight to HR, so the budget conversation arrives already prepared. Booking, customer, and job-earning reports go deeper when someone asks a harder question, and AI demand forecasting helps you right-size routes before the next term or hiring wave instead of after.
- Ridership, utilization, cost per employee, NPS in one view
- Scheduled monthly PDF emailed to HR automatically
- Booking, customer, and job-earning reports on demand
- AI demand forecasting to right-size routes ahead of time
Sustainability
CO2e saved, ready for your ESG report
A shuttle that takes cars off the road is an ESG win — if you can measure it. TaxiDex tracks CO2e per trip and rolls it up to a monthly program total, so the emissions you saved versus employees driving solo become a number your sustainability and CSR reports can cite, not an estimate someone scribbles at year end.
EV fleet support credits zero-tailpipe routes correctly, and the carbon figures pair with utilization so you can show emissions saved per seat filled. The same data point that earns ESG credit also strengthens the recruiting-perk story HR tells when the program comes up for renewal.
- Per-trip CO2e tracking rolled up to a monthly total
- EV fleet support for zero-tailpipe routes
- Export-ready figures for ESG and CSR reporting
- Emissions saved per seat, paired with utilization
Corporate billing
One invoice instead of a card swipe per trip
Most shuttle programs are funded centrally or cross-charged to a department or client site, not paid for ride by ride. Corporate billing accumulates the rides on an account and issues a single monthly AR invoice, with accounting exports that drop straight into finance’s system — no reconciling a stack of individual receipts.
Where a program does need card payments — a paid commuter route, say — TaxiDex takes them through Stripe and Square, including Apple Pay and Google Pay. Teams and role permissions keep facilities, HR, and finance in their own lanes, and every change is written to the audit log for compliance export.
- Rides accrue to an account, billed on one monthly AR invoice
- Accounting exports for clean finance reconciliation
- Card payments via Stripe and Square, incl. Apple Pay / Google Pay
- Role permissions and an audit log for compliance export
The workflow
A shuttle day, end to end
From the seat an employee reserves the night before to the report that lands on HR's desk — with nobody chasing a spreadsheet in between.
- 01
Employees reserve a seat the night before
Staff sign in with their corporate SSO and book a seat on tomorrow's run from the branded app — home-to-campus, an inter-office hop, or the late shuttle. The confirmed roster updates live; facilities never chases a spreadsheet or counts heads from an inbox.
- 02
TaxiDex builds the route at dawn
Each morning the engine takes the confirmed riders and computes the optimal multi-stop route per shuttle. New hires who signed up overnight are folded in automatically. Each driver opens a daily job sheet with their stops, riders, and timing already laid out.
- 03
Coordinators run the board live
The live operations map shows every shuttle, its status, and an SOS panic control if a driver needs help. If someone calls in sick, a coordinator drags the route to another driver on the dispatch board, or auto-dispatch rules reassign it — riders get a push, not a surprise.
- 04
Riders stay ahead of the schedule
Smart alerts fire before departure and the moment a route slips: “Bus 4 leaving in 5 minutes,” “running 12 minutes late tonight.” Riders watch the shuttle approach on a public track-my-ride link and message the driver in-app without swapping personal numbers.
- 05
HR gets the numbers, finance gets the bill
At month end, ridership, utilization, cost per employee, NPS, and CO2e saved compile into a scheduled PDF for HR. Where the program is cross-charged or run for a client site, corporate billing rolls the rides onto a single AR invoice with clean accounting exports — not a card swipe per trip.
Built for corporate programs
Enterprise-grade, out of the box
No plug-ins, no separate flight or finance add-on — the corporate shuttle toolkit is part of the platform.
14 days
To go-live
24/7
Human support
1 console
Every route
100%
White-label branding
FAQ
Facilities & HR teams ask
How long does it take to go live with TaxiDex?
Typical fleets go live in 14 days. We migrate driver data, historical bookings, and customer accounts from Autocab, iCabbi, Cordic, or any legacy system with zero downtime.
Does TaxiDex work for limo and chauffeur fleets?
Yes. TaxiDex Enterprise includes flight tracking, hotel concierge web booker, B2B corporate invoicing, and VIP workflows specifically designed for premium chauffeur and corporate transport operations.
What payment gateways are supported?
Stripe (default global), Worldpay (UK), Trust Payments, Apple Pay, Google Pay, plus regional gateways: STC Pay & mada (Saudi), Paystack & Flutterwave (Nigeria), M-Pesa (Kenya), and any custom merchant on request.
Is there a per-driver fee?
No trip overage. TaxiDex is priced per active driver — about £11 ($14) per driver a month on Starter, £9 ($11) on Professional, and from £7 ($9) on Enterprise. That is at least 20% cheaper than Autocab, iCabbi, Cordic and TaxiCaller, and white-label apps, setup and migration are all included.
Can passengers book without installing an app?
Yes. The TaxiDex Web Booker is an embeddable booking widget for desktop and mobile browsers — perfect for hotel concierge desks, airports, and corporate intranets. One HTML snippet to embed.
Run your shuttle like a product
30 minutes. We'll walk through a live corporate shuttle dispatch on a sample campus.
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