People & Retention
How to cut driver churn from 50% to 18% — six retention tactics
Wallet transparency, instant payouts, in-app coaching, and the small UX details that keep your best drivers from defecting to Uber.
Insights for Fleet Operators
The TaxiDex Operator Blog
Practical, no-fluff guides on running a modern taxi or limo business. Written by ex-operators and our solutions team.
Featured · Operations
How to reduce dead mileage in your taxi fleet by 23% in 90 days
A step-by-step playbook drawn from 80+ fleet migrations: the dispatch settings, AI rules, and driver communication that recovered 5% of monthly revenue for operators in the UK, USA, and UAE.
EV & Sustainability
Electric Vehicles in Taxi Fleets: a 2026 operator's handbook
Charging strategy, battery-aware dispatch, range anxiety, and the dispatch rules that prevent stranding. With case data from London, Oslo, and Dubai.
Marketing
Local SEO for taxi companies: 14 tactics that actually move bookings
From Google Business Profile optimization to schema markup to citation building. Specific to taxi, limo, and airport transfer operators.
Conversion
The IVR-to-app conversion playbook: 38% in 90 days
The post-call SMS sequence, deep-link strategy, and incentive design that turns phone-only customers into repeat app users.
B2B
Building a corporate account program that hotels love
How to win the hotel-concierge channel: kiosk integration, cost-center billing, monthly consolidated invoicing, and the SLAs concierges expect.
AI & Tech
The 12 signals that make AI auto-dispatch actually work
Distance is the obvious one. The other 11 — from driver fatigue scoring to route compatibility — are where the lift comes from.
Airport Operations
Why your airport bookings should be different from your city ones
Flight-tracking workflows, meet-and-greet logistics, and the pricing rules that make airport transfer a profitable category.
Launch Playbook
Launching a ride-hailing business in Nairobi: a 14-day playbook
From driver acquisition to M-Pesa integration to the first 1,000 rides. Lessons from operators we've launched in Kenya, Nigeria, and Egypt.