Passenger App
A ride-hailing experience your customersactually love
Book now or schedule for later. Live driver tracking, fare estimates, saved addresses, Apple Pay & Google Pay. All under your brand — no Uber, no Lyft, no third-party logos.
22
Languages supported
30 days
Schedule rides ahead
14 days
To go live
24/7
Human support
Built for repeat riders
Booking that feels effortless — even on the third try
Designed and stress-tested across 32 markets. The kind of UX that creates loyal customers, not one-time tourists.
Book Now or Schedule
Hail an instant ride or pre-book up to 30 days in advance, then set recurring trips for daily commuters — the morning school run, the same Friday-night airport drop, the weekly hospital appointment. Scheduled jobs land on the right driver automatically through the dispatch rules engine.
- Instant on-demand booking or pre-book up to 30 days out
- Recurring trips for commuters and contract riders
- Scheduled rides auto-assigned by zone and vehicle type
Live Driver Tracking
A map-based driver pin updates every second from the same live operations map your dispatchers watch, with ETA badges to pickup and to drop-off. A public track-my-ride link lets passengers share their journey with whoever is waiting at the other end.
- Driver marker refreshes every second on the map
- Live ETA badges to both pickup and destination
- Shareable track-my-ride link for friends and family
Apple Pay & Google Pay
One-tap checkout with Apple Pay and Google Pay, or saved cards through Stripe and Square. Corporate riders charge to a company account with monthly invoicing, and every fare is computed server-side so the price quoted upfront is exactly the price charged.
- One-tap Apple Pay and Google Pay at the kerb
- Saved cards via Stripe or Square; cash where you allow it
- Corporate accounts billed by monthly invoice
Loyalty & Promos
A built-in loyalty points program, referral rewards, and promo-code support turn one-time tourists into repeat riders. Win-back campaigns re-engage lapsed customers automatically, and every code is validated against the same enterprise fare engine that prices the trip.
- Points-based loyalty program built into the app
- Referral rewards and shareable promo codes
- Automated win-back campaigns for lapsed riders
Multi-Stop Trips
Add up to five stops, drag to reorder them, and get one accurate fare for the whole route — ideal for shopping runs, multi-passenger pickups, and airport drop-offs on the way home. The fare engine prices the full itinerary, including any zone-to-zone surcharges.
- Up to five stops, reorderable in the app
- One accurate fare for the entire itinerary
- Zone-to-zone pricing applied across the route
Airport Mode
Flight-number lookup ties pickup time to live arrivals through flight-aware tracking, so the car re-times itself when the plane lands early or late. A meet-and-greet option is available for limo and chauffeur bookings, with the driver waiting in arrivals, name board in hand.
- Flight-number lookup syncs pickup to live arrivals
- Pickups re-time automatically when flights shift
- Meet-and-greet option for premium and limo rides
Wired to your console
The same platform your dispatchers run, in your customer's pocket
Every tap in the passenger app talks to the cloud console your operators work in — the fare a rider sees, the driver they track, and the receipt they keep all come from one source of truth, so the app and the office never disagree.
Upfront fares your riders can trust
Before a rider confirms, the enterprise fare engine prices the whole trip server-side — distance, time, zone-to-zone rates, surge, surcharges, and per-region tax — and shows one clear number. Multipliers stack with caps so a fare never runs away, and fixed fares stay fixed, which means the price quoted at booking is the price charged at the kerb.
Because every fare is computed centrally and auditable, there is no meter mystery and no dispute at drop-off. Promo codes and coupons are validated against the same engine, so a discount can never break the maths or be applied where it shouldn’t.
Track the real car, on the real map
The driver pin a passenger watches is the very same marker your dispatchers see on the live operations map — refreshed every second, complete with status and route. ETA badges count down to pickup and to destination, and a public track-my-ride link lets a rider share the journey with whoever is waiting at the other end.
When a dispatcher reassigns a job on the dispatch board or the auto-dispatch rules engine re-routes work, the passenger’s app updates instantly — no “where is my car?” phone call to base.
Airport pickups that re-time themselves
Enter a flight number and TaxiDex’s flight-aware tracking ties the pickup to live arrivals, so the car is re-timed automatically when the plane lands early or sits on the tarmac. For limo and chauffeur bookings, a meet-and-greet option puts the driver in arrivals with a name board, exactly as a premium traveller expects.
The same flight feed drives the operator’s side, so dispatch and the passenger are always working from one arrival time — no guessing, no missed pickups, no idle waiting charges.
Repeat business, on autopilot
Turn one ride into a habit
The features that create loyal customers — saved payment methods, points, referrals, and promos — are built into the app and managed from the same console as everything else.
Loyalty, referrals, and win-back built in
Riders earn loyalty points on every trip and redeem them in-app, refer friends for shared rewards, and receive promo codes from your marketing team — all without bolting on a third-party tool. Lapsed customers are pulled back automatically with win-back campaigns that fire by push notification or SMS.
Operators run the whole programme from the marketing and loyalty consoles, set the rules, and watch redemption flow through to the P&L — so loyalty is a lever you can actually measure, not a vanity badge.
Pay the way your market pays
Checkout is one tap with Apple Pay or Google Pay, or a saved card through Stripe and Square. Where your market still runs on cash or mobile money, TaxiDex supports regional gateways — STC Pay and mada in Saudi, Paystack and Flutterwave in Nigeria, M-Pesa in Kenya, and custom merchants on request.
Promo codes are created with usage caps and validity windows, applied at checkout, and reconciled against the finance ledger — so a marketing offer never leaks margin you can’t see.
Corporate Accounts
Bill the company, not the traveler
Companies sign up once, employees ride on their account, and finance gets one consolidated monthly invoice. Approvals, cost centers, and travel policies are built in.
Passenger experience
An experience as polished as the global ride-hail apps
Upfront fares, live driver tracking, scheduled rides, and saved payment methods — under your brand, not someone else's.
2-tap booking
Live arrival ETA
Corporate accounts
FAQ
Passenger app questions, answered
How long does it take to go live with TaxiDex?
Typical fleets go live in 14 days. We migrate driver data, historical bookings, and customer accounts from Autocab, iCabbi, Cordic, or any legacy system with zero downtime.
Does TaxiDex work for limo and chauffeur fleets?
Yes. TaxiDex Enterprise includes flight tracking, hotel concierge web booker, B2B corporate invoicing, and VIP workflows specifically designed for premium chauffeur and corporate transport operations.
What payment gateways are supported?
Stripe (default global), Worldpay (UK), Trust Payments, Apple Pay, Google Pay, plus regional gateways: STC Pay & mada (Saudi), Paystack & Flutterwave (Nigeria), M-Pesa (Kenya), and any custom merchant on request.
Is there a per-driver fee?
No trip overage. TaxiDex is priced per active driver — about £11 ($14) per driver a month on Starter, £9 ($11) on Professional, and from £7 ($9) on Enterprise. That is at least 20% cheaper than Autocab, iCabbi, Cordic and TaxiCaller, and white-label apps, setup and migration are all included.
Can passengers book without installing an app?
Yes. The TaxiDex Web Booker is an embeddable booking widget for desktop and mobile browsers — perfect for hotel concierge desks, airports, and corporate intranets. One HTML snippet to embed.
Try the passenger app right now
Book a demo and we'll send a TestFlight / Play link — ride the app on your own device before you commit.