About TaxiDex
The dispatch platform and the company behind it
TaxiDex is a cloud dispatch platform for taxi, limo, airport transfer and NEMT fleets, and a product of Stegnor LLC. This page is the plain version: what we have built, what we have not, and who you are actually contracting with.
Our story
Why we built it
The problem
Legacy dispatch is expensive, and it holds your data
Fleet operators pay a lot for dispatch software, and much of what they pay for is lock-in: per-booking fees that punish growth, contracts that renew before you can evaluate alternatives, and trip history that is difficult to get back out in a usable form.
TaxiDex is the alternative we wanted to exist. One price per active driver rather than a cut of every booking, a documented migration path you can read before you commit, and an export path out that we publish rather than bury.
What ships today is a cloud dispatch console with a live operations map and auto-dispatch rules, a fare engine with zones, surge and per-region tax rules, a finance suite covering commission plans, driver settlements, Stripe Connect payouts, corporate billing and P&L, plus your own branded passenger app and web booker. The driver app is always TaxiDex-branded — we do not white-label it, and we say so rather than let you find out later.
What does not ship today: customer logos, case studies and testimonials. We are early, and we would rather tell you that than manufacture social proof you would eventually check.
Stegnor LLC
The company behind TaxiDex
14 days
Go-live target, start to finish
7 verticals
Taxi, limo, airport, NEMT, shuttle, school, startup
From £7
Per active driver, per month
What we believe
Six principles that shape every release
Reliability over features
A dispatch system that crashes is worse than one with fewer features. We ship slow, test ruthlessly, and chase high-availability cloud infra, not press releases.
- High-availability cloud infrastructure
- Fares computed on the backend — auditable, never guessed client-side
Built in the open
You should not have to take our word for what changed or whether it is up. Every release is written down and the platform's status is public, so you can check both without asking us.
- Public changelog and status page
- Migration steps published in full before you commit
Fair to drivers
Drivers see what they earn the second they earn it. No hidden fees. No murky surge math. Trust scales drivers; suspicion doesn't.
- Live earnings in the driver app the moment a job closes
- Transparent commission plans, settlements and Stripe Connect payouts
Honest pricing
One price per active driver, no long contracts, no surprise “platform fees.” You can cancel any time. We earn the renewal.
- No long contracts — cancel any time
- No surprise platform fees
Security by default
TLS in transit, per-tenant isolation, role-based access, 2FA and a full audit log. The boring stuff matters when it's your business on the line.
- Role permissions, audit log and compliance export built in
- Encryption in transit and at rest on every plan
Customer-first support
Sales is a transaction; support is a relationship. You deal directly with the people who build the platform, not an outsourced desk.
- You talk to the founders, never an outsourced desk
The team
A small team, and what that costs you
Being small is an advantage in some ways and a real limitation in others. Both are below, so you can decide whether the trade suits your fleet.
One team, not three departments
The same small group designs the dispatch console, writes the backend and the apps, and answers your questions afterwards. That is a deliberate trade: less coverage than a call centre, but nobody you speak to has to go and ask someone else what the software does.
- No outsourced support desk
- The person who replies can change the code
What that means for you
Onboarding, data migration and day-to-day questions all go through the same people. If something is broken, it is fixed at the source rather than logged for a team you never meet.
- One thread from demo to go-live
- Fixes ship, not tickets
Ask us what you actually need
Support hours, escalation paths and who picks up at three in the morning are the things worth pinning down before you sign anything, with us or with anyone else. Ask on the demo call and we will answer specifically rather than in marketing language.
- Get support commitments in writing
- Specific answers, not adjectives
Where we work
The company, and where things run
Who you contract with, where your data sits, and which markets the platform is built to handle.
Stegnor LLC
TaxiDex is a product of Stegnor LLC, registered at 8206 Louisiana Blvd NE, Ste A #10350, Albuquerque, NM 87113. That is the company you contract with and the address on your invoices.
- Albuquerque, NM · United States
Where the product runs
The platform is cloud-hosted and multi-tenant, with per-tenant isolation, so where we sit matters less than where your data does. Fares are computed on the backend and every action is written to an audit log you can export.
- Per-tenant isolation
- Exportable audit log
Markets the platform supports
Multi-currency and multi-region support is built in, with regional payment gateways for the UK, US, Gulf, Nigeria and Kenya. Supporting a market is not the same as claiming customers in it — we have not made that claim anywhere on this site.
- Multi-currency, multi-region
- Regional gateways included
FAQ
Questions fleets ask before they switch
The five things operators most often want to know about TaxiDex before booking a demo.
How long does it take to go live with TaxiDex?
The migration protocol is built around a 14-day go-live, and it is published in full so you can judge it before committing. It covers driver data, historical bookings and customer accounts from Autocab, iCabbi, Cordic or any legacy system.
Does TaxiDex work for limo and chauffeur fleets?
Yes. TaxiDex Enterprise includes flight tracking, hotel concierge web booker, B2B corporate invoicing, and VIP workflows specifically designed for premium chauffeur and corporate transport operations.
What payment gateways are supported?
Stripe (default global), Worldpay (UK), Trust Payments, Apple Pay, Google Pay, plus regional gateways: STC Pay & mada (Saudi), Paystack & Flutterwave (Nigeria), M-Pesa (Kenya), and any custom merchant on request.
Is there a per-driver fee?
No trip overage. TaxiDex is priced per active driver — about £11 ($14) per driver a month on Starter, £9 ($11) on Professional, and from £7 ($9) on Enterprise. That undercuts the rates commonly quoted for Autocab, iCabbi, Cordic and TaxiCaller at every tier, and by 20% or more from Professional upwards. White-label passenger app and data migration are included in the rate; setup is a one-time fee, scoped to your fleet and quoted up front on your demo call.
Can passengers book without installing an app?
Yes. The TaxiDex Web Booker is an embeddable booking widget for desktop and mobile browsers — perfect for hotel concierge desks, airports, and corporate intranets. One HTML snippet to embed.
See it against your own numbers
Bring your driver count and a typical week of bookings, and we will walk the console with your figures in it rather than a demo dataset.