Side-by-side
TaxiDex vs iCabbi —better pricing, modern UI
iCabbi is a strong product. But many fleets we talk to want per-driver pricing, faster release cycles, and a more modern dispatcher UI. Here's an honest comparison.
The three sticking points
Why operators evaluate alternatives to iCabbi
Three themes come up again and again when fleets ask us to compare. Here's the honest version of each — the friction, and how TaxiDex answers it.
Where iCabbi gets friction
Per-vehicle pricing punishes growth
iCabbi typically charges per vehicle, so as you add cars the bill scales linearly. For a 200-vehicle fleet that is a serious monthly figure — and it taxes the exact thing you are trying to do, which is grow.
- Cost climbs with every car you license, not with the revenue they produce
- Idle and seasonal vehicles still carry a per-seat charge
- Budgeting gets harder the bigger and busier your fleet becomes
Dispatcher UI hasn't aged well
The console still carries late-2000s design DNA. Dispatchers manage with it, but a 2026 hire opens it and notices instantly — the learning curve is real and the day-to-day friction adds up.
- Dense legacy layouts that assume long-tenured operators
- Limited dark mode and multi-monitor ergonomics
- Onboarding new dispatchers takes weeks, not hours
Slow release cadence
Major features land quarterly at best, and feature requests routinely take 9 to 18 months. By the time something ships, the market — and your operation — has often already moved on.
- Quarterly (or slower) major releases
- Long queues between request and delivery
- Limited customer influence over what ships next
How TaxiDex answers it
Per-driver, predictable pricing
TaxiDex bills £11/driver / £9/driver / from £7/driver per month by trip volume. Run 500 vehicles or 50 — pricing scales with usage, not headcount — so adding cars never inflates your software bill.
- Three clear tiers tied to trip volume, not vehicle count
- Add or park vehicles freely without a per-seat penalty
- Cancel anytime — no long-term contract required
Modern, keyboard-first UI
The TaxiDex dispatch console was designed in 2024 from scratch. A hotkey reference card, dark mode, multi-monitor layouts and drag-and-drop job handling mean new dispatchers ramp in hours rather than weeks.
- Keyboard-first console with an on-screen hotkey reference
- Dark mode and multi-monitor layouts built in
- Drag-and-drop dispatch board for live job re-assignment
Weekly releases
TaxiDex ships every Thursday. Customers vote on the public roadmap monthly, and critical fixes ship within 24 hours of being reported — so the product keeps pace with your operation.
- New features every Thursday on a predictable cadence
- Monthly customer roadmap voting
- Critical fixes within 24 hours of report
7–14 days
Typical go-live
Weekly
Release cadence
94%
Predictive ETA accuracy
24h
Critical fix turnaround
Side-by-side
Feature comparison
A capability-by-capability look at how TaxiDex and iCabbi line up for taxi and limo fleets.
| Feature | TaxiDex | iCabbi |
|---|---|---|
| Pricing model | Per trip (£11/driver / £9/driver / £7/driver) | Per vehicle |
| Modern keyboard-first dispatcher UI | Modern (2024) | Functional |
| Release cadence | Weekly | Quarterly |
| White-label iOS / Android apps | ||
| AI auto-dispatch (12 signals) | ML-based | Rules-heavy |
| Predictive ETA | 94% accurate | Basic |
| IVR-to-app conversion module | Built-in | |
| Hotel concierge web booker | Included (Pro+) | Add-on |
| Dead-mileage analytics | Built-in | |
| Open API + webhooks | ||
| Multi-tenant for franchise networks | ||
| Long-term contract required | Cancel anytime | Common |
| Typical go-live time | 7–14 days | — |
Built for growing fleets
Pricing that rewards growth, not headcount
On a per-vehicle model, every car you add raises your software bill — even the seasonal and idle ones. TaxiDex flips that: you pay by trip volume across three tiers (£11/driver, £9/driver and from £7/driver per month), so scaling your fleet never inflates your subscription.
Under the hood you get the full enterprise toolkit: a live operations map with driver markers, status halos and an SOS panic panel; an auto-dispatch rules engine; and a drag-and-drop dispatch board for moving jobs between drivers in real time.
Zero-downtime migration
We move your iCabbi data for you
Switching platforms sounds risky — it doesn't have to be. We import your iCabbi customers, drivers, vehicles, zones and trip history, configure your white-label apps, and then run both systems in parallel for 7 to 14 days.
You cut over only once your dispatchers are comfortable, with 24/7 human support throughout. Most fleets are fully live on TaxiDex within 14 days, on a fixed-cost migration plan agreed up front.
The verdict
Which one is right for you?
An honest read on when each platform makes sense — and how painless the switch is if you choose TaxiDex.
Pick iCabbi if…
You're already deeply integrated with their partner network and the switching cost outweighs the incremental gain. For long-standing fleets locked into their ecosystem, staying put can be the pragmatic call.
Pick TaxiDex if…
You want per-driver pricing that rewards growth, a modern dispatcher UI your team will actually enjoy using, and weekly product velocity that keeps pace with your operation.
Easy migration
We import your iCabbi customers, drivers, zones and trip history, then parallel-run both systems for 7 to 14 days so there is zero downtime. You go live only once dispatchers are comfortable.
The migration plan
What switching from iCabbi looks like
A fixed-cost, zero-downtime path from your current setup to a fully branded TaxiDex deployment.
How is TaxiDex pricing different from iCabbi's?
iCabbi typically charges per vehicle, so your bill scales with how many cars you license. TaxiDex bills by trip volume across three tiers — £11/driver, £9/driver and from £7/driver per month — so you can run 50 vehicles or 500 without your software cost climbing with headcount. There's no long-term contract: you can cancel anytime.
Can you migrate our data from iCabbi without downtime?
Yes. We import your iCabbi customers, drivers, vehicles, zones and trip history, then run both systems in parallel for 7 to 14 days. You cut over only once dispatchers are comfortable, so there is zero downtime and no lost bookings during the switch.
Why is the TaxiDex dispatcher UI considered more modern?
The TaxiDex console was designed in 2024 from scratch around a keyboard-first workflow. It includes an on-screen hotkey reference card, dark mode, multi-monitor layouts and a drag-and-drop dispatch board for live job re-assignment. New dispatchers typically ramp in hours rather than the weeks a legacy console can require.
How fast does TaxiDex ship new features?
TaxiDex ships every Thursday. Customers vote on the public roadmap each month, and critical fixes are released within 24 hours of being reported. That weekly cadence stands in contrast to the quarterly-or-slower major releases common with legacy platforms.
Does TaxiDex offer white-label passenger and driver apps?
Yes. Like iCabbi, TaxiDex provides white-label iOS and Android passenger and driver apps under your own brand — and white-label branding extends to a custom domain on the cloud console. Most fleets are fully live within 14 days.
How long does it take to go live on TaxiDex?
Typical go-live is 7 to 14 days, including data import, white-label app configuration and a parallel-run period. Throughout the switch you have access to 24/7 human support.
Switching from iCabbi? Get a migration quote
30 minutes. We'll review your iCabbi setup and propose a fixed-cost migration plan — your data, your branding, zero downtime.