TaxiDex

Glossary

How are taxi waiting time charges worked out?

Waiting time is the time a vehicle is held for the passenger: at the pick-up after the booked time, at a stop on the way, or crawling in traffic on a meter. Metered taxis charge it through the council tariff; pre-booked operators usually give a free period, then charge per minute.

Last updated 1 official sourceTaxiDex team

How does a meter charge waiting?

Hackney tariffs include a rate for time when the vehicle is stopped or moving slowly, set in the council's table of fares; the meter switches between distance and time automatically.[1]

How do pre-booked operators handle it?

State a free waiting period (for example 5 minutes on local work, longer at airports after landing) and a per-minute charge after it, and record the actual wait on the job.

How should software record it?

From the driver app's arrival and passenger-on-board times, so the charge is based on timestamps rather than memory. TaxiDex builds fares from tariffs, distance and time bands, waiting time and a meter (fares and tariffs).

Frequently asked questions

Can waiting be charged on a fixed fare?

Yes, if your booking terms say waiting after the free period is extra.

When does waiting start at an airport?

Usually a set time after landing, not the booked time; flight tracking makes this fair.

Sources

Fees and rules change. Each source is the official page we read, with the date we read it; check it before you apply or pay.

  1. [1] legislation.gov.uk: Local Government (Miscellaneous Provisions) Act 1976, section 65 (fixing of fares for hackney carriages) (read 8 Nov 2026)

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