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Private Hire Software · Berlin

Private Hire Softwarefor Berlin

Private hire (PHV) dispatch software for Berlin: licensing-aware, cloud, and mobile-first.

Private hire is a compliance business as much as a transport one. Miss a driver's licence expiry or fail to show who dispatched a job, and it isn't a bad review — it's your operator licence on the line at the next audit.

Private Hire Software in Berlin runs on TaxiDex — cloud dispatch software trusted by taxi, limo and private-hire fleets across dozens of cities worldwide.

14 days

Typical go-live

£2

Per driver / mo, all-in

99.9%

Platform uptime target

24/7

Support

The state of private hire software in Berlin

Why private hire software looks nothing like it did five years ago

Private hire is the fastest-growing licensed transport segment — and the most heavily policed. In England alone, more than 260 separate licensing authorities each set their own standards, drivers must hold enhanced background checks that are re-verified on a rolling basis (every six months via the update service), and enforcement increasingly targets out-of-area operating and lapsed licences. A single expired badge, insurance certificate or missing dispatch record is not just a fine — it is a threat to the operator licence the entire business runs on. Software that tracks every driver and vehicle document to its expiry date and logs exactly who dispatched what, and when, turns compliance from a standing liability into a system that protects the licence.

260+

Separate licensing authorities in England

6 months

How often enhanced DBS checks are re-verified

+10.5%

YoY growth in licensed PHVs (England)

Industry data, 2024–2026 — US/UK government transport statistics, regulator filings and market research.

The hard parts

What actually makes private hire software hard — and how TaxiDex handles it

An expired driver or vehicle licence slips through and puts your operator licence at risk.

Document and licence expiry tracking flags every renewal well before it lapses.

Regulators expect a record of exactly who dispatched what, and when.

Every operator and dispatcher action is logged with a tamper-evident audit trail.

Account customers want credit terms and statements, not a card charge per ride.

Account/credit billing issues periodic statements and handles B2B customers cleanly.

Enforcement increasingly targets out-of-area operating and 'licence shopping' across the 260+ separate authorities.

Every driver, vehicle and licensing area is on record with an audit trail, so you can prove compliant operation on demand.

Rolling six-monthly DBS re-checks and insurance renewals are easy to let lapse.

Credential tracking flags every re-verification and expiry before it lapses — not after a spot check finds it.

TaxiDex private hire software dispatch console for Berlin fleets

Built for Berlin

Private Hire Software that fits how Berlin operates

Running a fleet in Berlin has its own rules. TaxiDex is cloud private hire software tuned for the local market — not a generic tool bolted on.

Prices and settles in EUR
Local payments: girocard (EC-Karte), PayPal, Apple Pay, Stripe
Fits Taxi and Mietwagen (private hire) concessions under Germany's Personenbefoerderungsgesetz (PBefG), issued by LABO
Flight tracking for BER

Local market

What to know about private hire software in Berlin

The market realities that shape how a Berlin fleet should set up dispatch, pricing and compliance.

Germany's PBefG imposes a Rueckkehrpflicht (return-to-garage duty), so private-hire cars must go back to base after each trip unless a new booking is already logged.

Berlin taxi tariffs are set by the Senate and include a discounted Kurzstrecke short-trip flat fare of 6 EUR for up to 2 km when hailed on the street.

Cash remains widely expected in Berlin taxis; mandatory card acceptance came late and many older drivers still prefer bar (cash) payment.

Regulator / licensing: Taxi and Mietwagen (private hire) concessions under Germany's Personenbefoerderungsgesetz (PBefG), issued by LABO. TaxiDex tracks the driver and vehicle documents it requires and alerts you before any expire.

What you get

Everything a Berlin private hire software needs

EUR billing + local payments

Charge in EUR with the rails Berlin riders expect — girocard (EC-Karte), PayPal, Apple Pay, Stripe, and more.

Airport-ready dispatch

Flight-tracked pickups for Berlin Brandenburg Airport (BER), with terminal-aware fares and meet-and-greet.

Licensing-aware

Built around Berlin's regime — Taxi and Mietwagen (private hire) concessions under Germany's Personenbefoerderungsgesetz (PBefG), issued by LABO — with driver/vehicle document tracking and expiry alerts.

Cloud, live in 14 days

No on-prem server. Private Hire Software for Berlin deploys in the cloud with white-label passenger and driver apps in your brand.

German-first interface

Passenger and driver apps localised for Berlin, including German and right-to-left layouts where needed.

TaxiDex private hire software dashboard — live KPIs and dispatch for Berlin

Private Hire Software

Core private hire software capabilities

Driver & vehicle licence expiry tracking
Operator + dispatcher roles
Account/credit customer billing
Zone & fixed pricing
Automated allocation + waiting-time rules
Cloud — no on-prem server

FAQ

Private Hire Software in Berlin — questions

Does TaxiDex private hire software work for fleets in Berlin?

Yes. TaxiDex is cloud private hire software used by Berlin fleets. It handles EUR pricing, girocard (EC-Karte), PayPal, Apple Pay payments, and flight-tracked transfers to Berlin Brandenburg Airport (BER). Most operators go live within 14 days.

Which airports does it support in Berlin?

TaxiDex tracks flights and manages terminal pickups for Berlin Brandenburg Airport (BER), including delay handling, meet-and-greet and fixed zone fares.

What payment methods can Berlin riders use?

TaxiDex supports girocard (EC-Karte), PayPal, Apple Pay, Stripe, cash, with card-on-file, in-app payment and cash reconciliation — all settled in EUR.

Is it compliant with Berlin licensing?

TaxiDex is built to fit Taxi and Mietwagen (private hire) concessions under Germany's Personenbefoerderungsgesetz (PBefG), issued by LABO: it tracks driver and vehicle licences and their expiry, records operator/dispatcher actions, and keeps an audit trail for regulators.

How do I switch my Berlin fleet to TaxiDex without downtime?

We migrate your drivers, vehicles, customer accounts and live bookings from your current system (Autocab, iCabbi, Cordic or spreadsheets), run both in parallel during a 14-day proof-of-concept, then cut over. Pricing is a simple per-driver rate (from £7/driver a month) — at least 20% cheaper than Autocab, iCabbi and Cordic, with a low one-time setup.

Migrating a Berlin fleet to TaxiDex private hire software

Switching

Moving off Autocab, iCabbi, Cordic — or a pile of spreadsheets

Most Berlinoperators aren't starting from zero — they're locked into a legacy dispatch system with steep per-driver fees, heavy setup charges, an on-prem server to babysit, and a contract that makes leaving feel risky. TaxiDex is built for the switch: it's cloud (no server), priced per driver but at least 20% cheaper than Autocab, iCabbi and Cordic — with no trip overage and no lock-in — and we run your old system and TaxiDex side by side during a 14-day proof-of-concept — so you cut over only once it's proven on your real jobs.

Drivers, vehicles and documents migrated with their licence + expiry data
Historical bookings and customer accounts imported
Your EUR fares, zones and account customers rebuilt and verified
White-label passenger + driver apps in your brand, custom domain included
Parallel run for 14 days — cut over with zero downtime

Run private hire software in Berlin on TaxiDex

Book a 30-minute demo — we'll map a migration plan for your Berlin fleet and get you live in 14 days.

Run your entire fleet from one console. 

Dispatch, drivers, fares, payments and reporting — live in 14 days, in your brand.