Private Hire Software · Melbourne
Private Hire Software for Melbourne
Private hire (PHV) dispatch software for Melbourne: licensing-aware, cloud, and mobile-first.
Private hire is a compliance business as much as a transport one. Miss a driver's licence expiry or fail to show who dispatched a job, and it isn't a bad review — it's your operator licence on the line at the next audit.
Private Hire Software in Melbourne runs on TaxiDex — cloud dispatch software built for taxi, limo and private-hire fleets, and priced per active driver.
14 days
Migration protocol
From £7
Per active driver / mo
99.9%
Uptime target
Direct
Founder support
Operating in Melbourne
What a Melbourne fleet has to get right
Melbourne, Australia sits in Oceania, and the operating detail here is specific enough that a generic dispatch setup will fight you. Licensing runs through Commercial Passenger Vehicles Victoria, which decides which driver and vehicle documents you must hold and keep current. Fares price and settle in AUD, and riders expect to pay with Stripe, Apple Pay, Google Pay or EFTPOS — so the payment rails are not an afterthought, they are how the money actually arrives. Airport work means Melbourne Tullamarine (MEL), each with its own permit rules, staging area and fee structure to build into the fare.
Commercial Passenger Vehicles Victoria (CPVV) requires accreditation and collects a per-trip levy, so compliance and levy handling sit inside every job.
Melbourne Tullamarine (MEL) drives steady transfer volume that rewards flight tracking and fixed airport fares.
Major events like the Australian Open and the Grand Prix create sharp surge periods that need planned capacity.
- Settlement currency
- AUD
- Regulator / licensing
- Commercial Passenger Vehicles Victoria
- Payment rails
- Stripe · Apple Pay · Google Pay · EFTPOS
- Airport
- Melbourne Tullamarine (MEL)
The state of private hire software in Melbourne
Why private hire software looks nothing like it did five years ago
Private hire is the fastest-growing licensed transport segment — and the most heavily policed. In England alone, more than 260 separate licensing authorities each set their own standards, drivers must hold enhanced background checks that are re-verified on a rolling basis (every six months via the update service), and enforcement increasingly targets out-of-area operating and lapsed licences.
Read the full picture on cloud dispatch software — the market forces, the numbers behind them, and what they mean for a fleet your size.
Separate licensing authorities in England
How often enhanced DBS checks are re-verified
YoY growth in licensed PHVs (England)
Industry data, 2024–2026 — US/UK government transport statistics, regulator filings and market research.
On the ground in Melbourne
What the public record says about Melbourne
Numbers worth knowing before you size a fleet or a shift pattern here. These come from public registers rather than from us, so you can check them yourself.
residents (2024) — your addressable rider base before tourism and commuter traffic
airports inside the city boundary — Melbourne Airport, Essendon Fields Airport, Moorabbin Airport, Avalon Airport
Source: OpenStreetMap contributors (ODbL) · Wikidata. Retrieved 2026-10-01.
The hard parts
What actually makes private hire software hard — and how TaxiDex handles it
An expired driver or vehicle licence slips through and puts your operator licence at risk.
Document and licence expiry tracking flags every renewal well before it lapses.
Regulators expect a record of exactly who dispatched what, and when.
Every operator and dispatcher action is logged with a timestamped audit trail.
Account customers want credit terms and statements, not a card charge per ride.
Account/credit billing issues periodic statements and handles B2B customers cleanly.
Built for Melbourne
Private Hire Software that fits how Melbourne operates
Running a fleet in Melbourne has its own rules. TaxiDex is cloud private hire software tuned for the local market — not a generic tool bolted on.
What you get
Everything a Melbourne private hire software needs
AUD billing + local payments
Charge in AUD with the rails Melbourne riders expect — Stripe, Apple Pay, Google Pay, EFTPOS.
Airport-ready dispatch
Flight-tracked pickups for Melbourne Tullamarine (MEL), with terminal-aware fares and meet-and-greet.
Licensing-aware
Built around Melbourne's regime — Commercial Passenger Vehicles Victoria — with driver/vehicle document tracking and expiry alerts.
Cloud, live in 14 days
No on-prem server. Private Hire Software for Melbourne deploys in the cloud with your own branded passenger app plus the TaxiDex driver app.
Private Hire Software
Core private hire software capabilities
FAQ
Private Hire Software in Melbourne — questions
Does TaxiDex private hire software work for fleets in Melbourne?
Yes. TaxiDex is cloud private hire software built for Melbourne fleets. It handles AUD pricing, Stripe, Apple Pay, Google Pay payments, and flight-tracked transfers to Melbourne Tullamarine (MEL). Switching follows a published 14-day migration protocol.
Which airports does it support in Melbourne?
TaxiDex tracks flights and manages terminal pickups for Melbourne Tullamarine (MEL), including delay handling, meet-and-greet and fixed zone fares.
What payment methods can Melbourne riders use?
TaxiDex supports Stripe, Apple Pay, Google Pay, EFTPOS, with card-on-file, in-app payment and cash reconciliation — all settled in AUD.
Is it compliant with Melbourne licensing?
TaxiDex is built to fit Commercial Passenger Vehicles Victoria: it tracks driver and vehicle licences and their expiry, records operator/dispatcher actions, and keeps an audit trail for regulators.
How do I switch my Melbourne fleet to TaxiDex safely?
We migrate your drivers, vehicles, customer accounts and live bookings from your current system (Autocab, iCabbi, Cordic or spreadsheets), run both in parallel during a 14-day proof-of-concept, then cut over. Pricing is a simple per-driver rate (from £7/driver a month) — under the rates commonly quoted for Autocab, iCabbi and Cordic at every tier, and 20% or more under them from Professional upwards, with a low one-time setup.
Switching
Moving off Autocab, iCabbi, Cordic — or a pile of spreadsheets
Most Melbourneoperators aren't starting from zero — they're locked into a legacy dispatch system with steep per-driver fees, heavy setup charges, an on-prem server to babysit, and a contract that makes leaving feel risky. TaxiDex is built for the switch: it's cloud (no server), priced per driver and under Autocab, iCabbi and Cordic at every tier — by 20% or more from Professional upwards, with no trip overage and no lock-in — and we run your old system and TaxiDex side by side during a 14-day proof-of-concept — so you cut over only once it's proven on your real jobs.
Private Hire Software elsewhere
More for Melbourne
Run private hire software in Melbourne on TaxiDex
Book a 30-minute demo — we'll map a migration plan for your Melbourne fleet and get you live in 14 days.