Alternatives
iCabbi Alternatives: How the Options Actually Compare
iCabbi is cloud-native dispatch software built in Dublin, majority-owned since 2018 by Renault Group's financial services arm and now part of its Mobilize division. It runs taxi and private-hire fleets across Ireland, the UK and North America, and it is a genuinely modern platform — the usual case for leaving is commercial, not technical. Fleets start shopping when the per-vehicle licence bills cars that are not earning, when quote-only pricing makes every renewal a negotiation, or when the modules they actually need sit outside the headline rate.
The trigger
Why operators start looking past iCabbi
The licence bills vehicles, not work
iCabbi licences per vehicle. The commonly quoted figure is around £12 per vehicle per month, but iCabbi quotes per fleet and publishes no price list, so treat that as indicative and check your own. The structural issue is not the rate — it is that a spare, a seasonal car or one off the road for a fortnight bills exactly the same as your busiest vehicle.
Quote-only pricing means you cannot price-check
There is no public price list, so you cannot benchmark your renewal without opening a fresh sales conversation. That asymmetry compounds: the vendor knows what comparable fleets pay and you do not. Ask for the per-unit rate, the monthly minimum and the term length as separate written numbers — every vendor sets one differently and none publish it.
Onboarding is a project, and it is priced like one
Implementation on platforms in this class commonly runs anywhere from £1,200 to £15,000 depending on fleet size, zone and tariff complexity and how much history you move. We hold no iCabbi rate card, so that is a sector range, not their number. Get it as a fixed figure in writing before you sign, never as a day rate.
The roadmap answers to a strategic owner
Renault Group's financial services arm has held a majority stake since 2018, and iCabbi now sits inside Mobilize. A well-capitalised parent is a real advantage, but product direction serves a group mobility strategy as well as your dispatch queue. That is a structural fact to weigh, not a complaint — we hold no roadmap document and make no claim about what ships when.
The other side
When staying on iCabbi is the right call
Stay if you take real job volume through iCabbi's operator network — leaving costs revenue, not just a licence. Stay if you share cars across shifts: two drivers on one vehicle makes per-vehicle billing genuinely cheaper than per-driver. And unlike Autocab, which Uber bought in 2021, iCabbi's owner is not a demand-side competitor.
The options
What operators actually move to
TaxiDex
That’s usFleets with roughly one driver per car that want published per-driver pricing
£11 per active driver a month on Starter (1–20), £9 on Professional (21–100), from £7 on Enterprise (100+), £79 monthly minimum, 14-day trial. Stand a driver down and the seat stops billing. Honest limits: the driver app is always TaxiDex-branded, only the passenger app and web booker carry your brand, and setup is quoted on the demo call.
Autocab
UK fleets that want the Uber demand feed wired directly into dispatch
Autocab is Uber-owned, so the platform sits inside Uber's group and its marketplace integration is native rather than bolted on. If overflow demand is what you are short of, that is a real reason to look. It also means your dispatch vendor and a demand-side competitor share a parent — decide whether that trade suits you.
Limo Anywhere
US chauffeur and black-car operators who live on affiliate farm-in and farm-out
If most of your work arrives from other operators in the US limo network, that network is the product and you should not leave it lightly. TaxiDex has partner-fleet routing between operators already on TaxiDex, but no equivalent standing in that ecosystem. Indicative pricing is tiered monthly trip buckets with per-trip overage and a paid branded app — check current terms yourself.
Cordic
UK operators who want an independent supplier with no ride-hailing parent company
Cordic is a long-established, independently owned UK dispatch vendor. If your objection to iCabbi is ownership, or you want a UK supplier with deep local licensing habits, it belongs on your shortlist. Pricing is quote-only, so you trade one opaque price list for another — and we hold no Cordic rate card to compare against.
Competitor pricing and terms quoted anywhere on this site are indicative market figures, not quotations we hold. Confirm the current number, and the line items around it, directly with the vendor.
Practicalities
What moving off iCabbi involves
iCabbi is cloud, so there is no server to decommission — the work is data and habits. Your records are vehicle-keyed, so a per-driver platform needs a driver-to-vehicle mapping built before import. Ask for customers, accounts, drivers, vehicles, zones, tariffs and trip history as structured export, and check notice period and data-return terms first. Our published protocol runs 14 days with both systems live and cutover shift by shift.
If the trigger was the renewal quote rather than the software, the anatomy of that bill is broken down separately in what iCabbi actually costs — the billing unit, and the charges that sit outside the headline rate.
The mechanics are the same whichever platform you land on: export and establish what you actually own while you are still a paying customer, then run both systems in parallel and cut over shift by shift with the old one still licensed behind you. That method is published in full as the 14-day migration protocol.
Free guide
Score them all on the same scale
The buyer's guide is the requirements worksheet and weighted scorecard we use — vendor-neutral, so it works just as well for shortlisting someone other than us.
How much does iCabbi cost?
iCabbi quotes per fleet and publishes no price list, so any figure you read is indicative. The commonly quoted rate is around £12 per vehicle per month; check it against your own quote rather than treating it as fact. Two costs usually sit outside that line: a monthly minimum, which every vendor sets differently and none of them publish, and a one-off implementation fee, which across platforms in this class commonly runs £1,200 to £15,000.
Is per-driver pricing actually cheaper than per-vehicle?
Only if you have fewer drivers than vehicles, or roughly parity. Count both numbers for your own fleet before comparing rates. A 40-car fleet worked by 30 drivers does well on per-driver billing; the same 40 cars worked by 60 shift drivers does not, and per-vehicle billing is the better model. Anyone who tells you one model always wins has not asked about your shift pattern.
Who owns iCabbi, and does it matter?
Renault Group's financial services arm, then RCI Bank and Services and now Mobilize, took a majority stake in 2018. It matters in two directions. A large automotive parent means capital and stability. It also means the roadmap serves a group mobility strategy alongside your dispatch queue. Worth noting the contrast: Autocab, the closest UK equivalent, was bought by Uber, a company that also competes for your passengers.
What does leaving iCabbi actually break?
Three things, in order of pain. Any job volume you receive through its operator network stops when you leave — quantify that in jobs per week before anything else. Recurring and pre-booked jobs need rebuilding, not just importing, because schedules rarely survive a raw export cleanly. And your dispatchers lose muscle memory. Nobody can promise you a zero-downtime migration; what you should ask for is a parallel run and a rollback plan.
Is the driver app white-labelled on TaxiDex?
No, and it is worth being precise because vendors blur this. On TaxiDex the passenger app and the web booker carry your brand — your name, your colours, your listing. The driver app is always TaxiDex-branded. If a fully branded driver app is a hard requirement for your operation, ask every vendor on your shortlist to confirm it in writing, including us.
Comparing iCabbi with TaxiDex?
Bring your driver count, your current rate and your contract end date. We will tell you on the call whether switching is worth it for your fleet — including when it is not.