Taxi Dispatch Software · Nairobi
Taxi Dispatch Software forNairobi fleets
Cloud taxi dispatch software built for Nairobi, Kenya. M-Pesa native, Swahili UI. Local KES billing, native payment gateways, and +254 support.
14 days
To go-live
200ms
Dispatch decision
99.99%
Uptime SLA
24/7
Human support
Nairobi capabilities
Built for the way Nairobi runs
M-Pesa native, Swahili UI. Plus everything TaxiDex ships globally — AI dispatch, branded driver and passenger apps, real-time analytics, and a 14-day Sandbox to validate before you switch.
KES payments
Native local payment gateways and KES billing — no FX surprises on driver payouts. M-Pesa is wired directly into the booking flow, so passengers pay in shillings and drivers settle to the wallet they already use every day.
- M-Pesa STK push checkout, settled to driver wallets
- Airtel Money and tracked cash for off-Safaricom riders
- KES-denominated payouts with no FX leakage
Kenya compliance
Driver licensing tracking, data residency, and tax-rule support aligned to Kenya regulators. Built to comply with Kenya transport regulations including NTSA driver vetting, KRA tax PIN capture, and the Kenya Data Protection Act 2019.
- NTSA-aligned driver vetting and document expiry tracking
- KRA tax PIN capture and county-level licensing fields
- Full audit log with one-click compliance export
Local-hours support
Sales and onboarding hours that match Nairobi, with a +254 line for your launch team. Once you are live, the platform is backed by 24/7 human support so a driver or dispatcher is never stuck after hours.
- Onboarding and sales hours aligned to East Africa Time
- +254 support line during your launch window
- 24/7 human platform support once you go live
Payment gateways
KES billing and native M-Pesa payouts
Passengers pay in shillings with an M-Pesa STK push to their handset, and drivers are settled straight to the M-Pesa wallets they already use — there is no third-party payments middleman taking a cut or adding latency. Airtel Money and tracked cash cover riders off the Safaricom network.
Every payment is matched to its booking automatically and flows into the finance suite, so driver settlements, payouts, AR invoices and corporate billing all run from one reconciled source of truth — with accounting exports whenever you need them. Stripe and Square add Apple Pay, Google Pay and card terminals for tourist and business traffic.
Live operations
One live map for the whole city
From Westlands corporates to JKIA airport runs, watch every car, status and SOS on a single operations map — and let the auto-dispatch engine assign the nearest free driver.
Flagship market
Nairobi — East Africa’s mobility hub
TaxiDex ships M-Pesa-native payments, a Swahili-first driver UI, and NTSA-compliant document tracking — so you can launch a serious operation in Kenya’s busiest market from day one, with dispatch decisions landing in around 200ms.
Local regulation
Built to comply with Kenya rules
NTSA driver-vetting alignment, the Kenya Data Protection Act 2019, KRA tax PIN registration, and county-level taxi licensing — the compliance surface is built into the platform rather than bolted on, with per-region tax rules and KES currency configured out of the box.
Each driver profile carries documents, licences and expiry dates, the system keeps a full audit log of who changed what, and a one-click compliance export gives you the paperwork regulators ask for.
The global platform
Everything TaxiDex ships, localised for Nairobi
Your fleet runs on the same enterprise platform serving operators across the UK, the Gulf and West Africa — only tuned for KES, M-Pesa and Swahili.
AI-assisted dispatch
A live operations map with driver markers, status halos and an SOS panic panel, plus an auto-dispatch rules engine and a drag-and-drop dispatch board. Decisions land in around 200ms so the nearest free car is always on the job.
Branded driver & passenger apps
White-label Flutter apps carrying your fleet's name, logo and colours — optionally on your own custom domain. Riders book, track and pay; drivers accept jobs, navigate and manage shifts, all in Swahili or English per user.
Real-time analytics & a 14-day Sandbox
Booking, customer, job-earning and call-history reports with scheduled delivery, plus AI demand forecasting and fraud detection. A 14-day Sandbox lets you validate the platform on your own data before you switch a single shift over.
Nairobi questions
Frequently asked questions
Go-live speed, local payments and compliance — answered for Nairobi fleets.
How fast can a Nairobi fleet go live on TaxiDex?
Most Nairobi fleets go live in 14 days, including data migration, driver app rollout, and integration of local payment gateways. We configure your zones, fares and M-Pesa payouts, brand your white-label passenger and driver apps, and back the launch with 24/7 human support — and a 14-day Sandbox lets you validate everything on your own data first.
Do you support local payments in Nairobi?
Yes — TaxiDex supports KES billing and the leading payment methods used in Kenya. M-Pesa is integrated natively via the Safaricom Daraja API with STK-push checkout and instant payouts to driver wallets. You can also accept Airtel Money, tracked cash, and Stripe card payments including Apple Pay and Google Pay for tourist and corporate traffic, all reconciled into one finance ledger.
Is TaxiDex compliant with Nairobi regulations?
TaxiDex is built to comply with Kenya transport regulations including driver licensing and data residency requirements. Driver onboarding is aligned to NTSA vetting with document and licence-expiry tracking on every profile, the platform captures KRA tax PIN registration and county-level licensing fields, and it maintains a posture consistent with the Kenya Data Protection Act 2019 — backed by a full audit log and a one-click compliance export.
Get a Nairobi-specific quote
30 minutes. We'll quote in KES and walk through a launch plan tailored to Nairobi.