Taxi Dispatch Software · Manchester
Taxi Dispatch Software forManchester fleets
Cloud taxi dispatch software built for Manchester, United Kingdom. Knowledge-aware routing & CCZ. Local GBP billing, native payment gateways, and +44 support.
14 days
To go-live
200ms
Dispatch decision
99.99%
Uptime SLA
24/7
Platform support
Manchester capabilities
Built for the way Manchester runs
Knowledge-aware routing & CCZ. Plus everything TaxiDex ships globally — AI dispatch, branded driver/passenger apps, real-time analytics, and a 14-day Sandbox to validate before you switch.
GBP payments
Native local payment gateways and GBP billing — no FX surprises on driver payouts. Take card payments through Stripe and Square, settle and invoice in pounds sterling, and pay drivers out via Stripe Connect on the same currency they earn in.
- Stripe and Square card payments with PCI-compliant tokenised cards
- GBP settlement and AR invoices for corporate and hotel accounts
- Driver payouts via Stripe Connect — no currency conversion on earnings
United Kingdom compliance
Driver licensing tracking, data residency, and tax-rule support aligned to United Kingdom regulators. TaxiDex keeps a document record for every driver and vehicle, applies per-region tax rules to every fare, and auto-suspends a driver from dispatch the moment a credential lapses.
- Track PHV badge, DBS, insurance, MOT, and licence expiry per driver
- Auto-suspend a driver from dispatch on any document expiry
- Per-region tax rules and a full audit log and compliance export
Local-hours support
Sales and onboarding hours that match Manchester, plus 24/7 platform support for live customers. A dedicated onboarding specialist runs your migration and launch, and once you are live our team is on call around the clock with a 99.99% uptime SLA behind them.
- Manchester-hours sales and onboarding with a dedicated specialist
- 24/7 human platform support for live fleets, +44 contact
- 99.99% uptime SLA on the cloud console and apps
The platform behind it
Everything TaxiDex ships globally
A multi-tenant cloud dispatch console with white-label Flutter passenger and driver apps — the same platform that runs fleets across the UK, tuned for Manchester.
Knowledge-aware routing & CCZ
Routes are optimised around Manchester city-centre congestion and the Clean Air Zone, so dispatch and drivers work from the same picture of the road network a Knowledge driver would have. Operating areas and charging boundaries are drawn straight onto a live map.
- Routing aware of Manchester's Clean Air Zone (CCZ) boundary
- Operating areas drawn on a live map that mirror real boundaries
- Charging zones feed the fare engine so surcharges apply automatically
AI auto-dispatch
An auto-dispatch rules engine assigns each job to the right driver in around 200ms, balancing distance, vehicle type, and shift state. A live operations map shows every driver marker, status halo, and SOS panic alert, with a drag-and-drop dispatch board for manual override.
- Rules-based auto-dispatch with a typical 200ms decision
- Live operations map with driver markers and SOS panic panel
- Drag-and-drop dispatch board and driver pre-assignment
Branded driver & passenger apps
White-label Flutter passenger and driver apps carry your brand, your colours, and your own custom domain — not ours. Passengers book, track, and pay in two taps; drivers see jobs, navigate, and manage shifts from one app, all tied back to the cloud console.
- Fully white-label passenger and driver apps with custom domain
- Web booker widget you can embed on your own site
- Public track-my-ride links and a customer self-service portal
Zones & Clean Air Zone
Draw Manchester's zones on a live map
Draw your operating areas and Manchester's Clean Air Zone straight onto a live map. Dispatch and routing then work from the same picture of the network a Knowledge driver would have, optimised around city-centre congestion on every job.
Each zone feeds the enterprise fare engine, so a trip that crosses a charging boundary carries the right surcharge automatically. The same zone-to-zone pricing scales to any council area you operate in across Greater Manchester.
Fare engine
Surcharges and surge, computed and auditable
CCZ surcharges, airport pickups, time-of-day surge, and zone-to-zone pricing all resolve in one engine. Multipliers stack with caps, fixed fares stay fixed, and every fare is computed on the backend so the number a passenger sees at booking is the number on the receipt.
Because every fare is auditable, you can show a corporate account or a local-authority reviewer exactly how a charge was built — surcharge by surcharge — without trawling through spreadsheets. Promo codes, coupons, and per-region tax rules apply in the same place.
Live operations
One dispatch console for the whole fleet
Watch every driver on a live operations map with status halos and an SOS panic panel, and let the auto-dispatch rules engine assign each job in around 200ms. When you need to step in, drag a job between drivers on the dispatch board or pre-assign work in advance.
Bookings flow in from the embeddable web booker, recurring jobs, bulk import, and flight-aware airport pickups, while booking, customer, and job-earning reports — plus AI demand forecasting and fraud detection — keep the operation ahead of demand.
What's included
Validate before you switch
Everything a Manchester taxi or private-hire fleet needs to dispatch, comply, and migrate — included in your 14-day go-live, not bolted on later.
Get a Manchester-specific quote
30 minutes. We'll quote in GBP and walk through a launch plan tailored to Manchester.
Questions
Manchester dispatch software, answered
The questions Manchester taxi and private-hire fleets ask before they switch to TaxiDex.
How fast can a Manchester fleet go live on TaxiDex?
Most Manchester fleets go live in 14 days, including data migration, driver app rollout, and integration of local payment gateways. A dedicated onboarding specialist runs the migration and launch, and a 14-day Sandbox lets you validate the platform before you switch.
Do you support local payments in Manchester?
Yes — TaxiDex supports GBP billing and the leading payment methods used in United Kingdom. Take card payments through Stripe and Square with one-tap Apple Pay and Google Pay, settle and invoice in pounds sterling, and pay drivers out via Stripe Connect with no currency conversion on their earnings.
Is TaxiDex compliant with Manchester regulations?
TaxiDex is built to comply with United Kingdom transport regulations including driver licensing and data residency requirements. It tracks PHV badge, DBS, insurance, MOT, and licence per driver, auto-suspends anyone whose document lapses, applies the Manchester Clean Air Zone surcharge through the fare engine, and offers GDPR data residency with a full audit log and compliance export.
Does the routing understand Manchester's Clean Air Zone?
Yes. You draw Manchester's Clean Air Zone and your operating areas straight onto a live map, and routing is optimised around city-centre congestion on every job. Each zone feeds the enterprise fare engine, so any trip that crosses a charging boundary carries the correct surcharge automatically — backend-computed and auditable.
Can TaxiDex migrate my fleet from another dispatch system?
Yes. We migrate driver data, historical bookings, and customer accounts from your existing system with a typical zero-downtime go-live of 14 days. White-label branding, your own custom domain, and 24/7 human support are all included from day one.