Taxi Dispatch Software · Birmingham
Taxi Dispatch Software forBirmingham fleets
Cloud taxi dispatch software built for Birmingham, United Kingdom. Clean Air Zone compliance. Local GBP billing, native payment gateways, and +44 support.
14 days
To go-live
200ms
Dispatch decision
99.99%
Uptime SLA
24/7
UK-hours support
Birmingham capabilities
Built for the way Birmingham runs
Clean Air Zone compliance. Plus everything TaxiDex ships globally — AI dispatch, branded driver/passenger apps, real-time analytics, and a 14-day Sandbox to validate before you switch.
GBP payments
Native UK payment gateways and GBP billing — no FX surprises on driver payouts. Take card payments through Stripe (the default), Worldpay, and Trust Payments, with settlement and invoicing in pounds and PCI-compliant tokenised cards on file for fast repeat and account bookings.
- Stripe set as the default gateway, plus Worldpay and Trust Payments
- One-tap Apple Pay and Google Pay in the app and web booker
- Driver payouts via Stripe Connect, settled in GBP
United Kingdom compliance
Driver licensing tracking, data residency, and tax-rule support aligned to United Kingdom regulators. TaxiDex holds a record for every driver and vehicle — PHV badge, DBS, insurance, MOT, and licence — and auto-suspends a driver from dispatch the moment any credential expires.
- Per-driver document checks that auto-suspend on expiry
- GDPR data residency in an EU region, Data Protection Act 2018 aligned
- Per-region tax rules and a full audit log for regulators
Local-hours support
Sales and onboarding hours that match Birmingham, plus 24/7 platform support for live customers. From the first demo to launch day and beyond, you work with a dispatch specialist on UK time — not a ticket queue in another zone.
- Onboarding and sales on Birmingham business hours
- 24/7 human platform support once you are live
- A dedicated launch plan to your go-live date
On the road in Birmingham
Everything TaxiDex ships, tuned for the city
Clean Air Zone surcharges, sub-second AI dispatch, and white-label apps — the full enterprise platform, ready for Birmingham fleets out of the box.
Clean Air Zone compliance
Birmingham's Clean Air Zone charges higher-emission vehicles to enter the A4540 Ring Road area, so TaxiDex puts the CAZ boundary on a live map and lets you flag which vehicles are compliant. CAZ charges flow into the enterprise fare engine, so a job that enters the zone carries the right surcharge automatically.
- Draw the Clean Air Zone boundary on a live operating map
- Tag CAZ-exempt and chargeable vehicles per fleet
- Daily charge applied as a fare surcharge, computed and auditable
AI dispatch & auto-assign
The auto-dispatch rules engine assigns the right driver in around 200ms, factoring distance, status, and Birmingham city-centre congestion. A live operations map shows every driver marker, status halo, and SOS panic alert, and you can drag a job between drivers on the dispatch board when a manual call is needed.
- Auto-assign in ~200ms with a configurable rules engine
- Live operations map with driver markers and SOS panic alerts
- Drag-and-drop dispatch board and driver pre-assignment
Branded driver & passenger apps
White-label Flutter passenger and driver apps carry your Birmingham brand and your own custom domain — not TaxiDex's. Passengers book, track their ride on a public link, and pay in two taps; drivers get jobs, navigation, and earnings, all under your name.
- White-label apps and console with your brand and domain
- Embeddable web booker widget and recurring bookings
- Public track-my-ride link and customer self-service portal
Zones & Clean Air Zone
Draw Birmingham's zones on a live map
Draw your operating areas and the Clean Air Zone — the area inside the A4540 Ring Road — straight onto a live map. Dispatch and routing then work from the same picture of the network, optimised around city-centre congestion on every job.
Each zone feeds the enterprise fare engine, so a trip that enters the chargeable area carries the right Clean Air Zone surcharge automatically. The same approach scales to airport runs to Birmingham Airport and zone-to-zone pricing across the West Midlands.
Fare engine
Surcharges and surge, computed and auditable
Clean Air Zone charges, airport pickups, time-of-day surge, and zone-to-zone pricing all resolve in one engine. Multipliers stack with caps, fixed fares stay fixed, and every fare is computed on the backend so the number a passenger sees at booking is the number on the receipt.
Because every fare is auditable, you can show a corporate account or a licensing officer exactly how a charge was built — surcharge by surcharge — without trawling through spreadsheets.
Live dispatch
Sub-second dispatch on a live city map
The live operations map shows every driver marker, status halo, and SOS panic alert across Birmingham in real time. The auto-dispatch rules engine assigns the right driver in around 200ms, factoring distance, status, and city-centre congestion.
When a manual call is needed, your dispatchers drag a job between drivers on the dispatch board or pre-assign a driver to a future booking. An ops command center and incidents (SOS) console keep the whole operation visible from one screen.
Local regulation
Built to comply with Birmingham rules
Clean Air Zone surcharges, West Midlands PHV licensing, GDPR data residency in an EU region, and Data Protection Act 2018 alignment — built in, not bolted on.
Get a Birmingham-specific quote
30 minutes. We'll quote in GBP and walk through a launch plan tailored to Birmingham.
Questions
Birmingham dispatch software, answered
The questions Birmingham taxi and private-hire fleets ask before they switch to TaxiDex.
How fast can a Birmingham fleet go live on TaxiDex?
Most Birmingham fleets go live in 14 days, including data migration, driver app rollout, and integration of local payment gateways. We migrate driver data, historical bookings, and customer accounts from Autocab, iCabbi, Cordic, or any legacy system, with a typical zero-downtime cutover.
Do you support local payments in Birmingham?
Yes — TaxiDex supports GBP billing and the leading payment methods used in the United Kingdom. Take cards through Stripe (default), Worldpay, and Trust Payments, settle in pounds, and offer one-tap Apple Pay and Google Pay in the white-label passenger app and the embeddable web booker.
Is TaxiDex compliant with Birmingham regulations?
TaxiDex is built to comply with United Kingdom transport regulations including driver licensing and data residency requirements. Birmingham's Clean Air Zone surcharge is applied automatically by the fare engine, driver documents auto-suspend on expiry, and data is held in an EU region with a full audit log and compliance export.
How does TaxiDex handle Birmingham's Clean Air Zone?
You draw the Clean Air Zone boundary — the area inside the A4540 Ring Road — onto a live map and tag which of your vehicles are CAZ-compliant. When a job enters the zone, the enterprise fare engine applies the daily charge as a surcharge. Every fare is computed on the backend, so the number a passenger sees at booking is the number on the receipt.
Can TaxiDex migrate my fleet from Autocab, iCabbi, or Cordic?
Yes. We migrate driver data, historical bookings, and customer accounts from Autocab, iCabbi, Cordic, or any legacy dispatch system, with a typical zero-downtime go-live in 14 days. White-label branding, your own custom domain, and 24/7 human support are included from day one.