Private Hire Software · the UK
Private Hire Software for the UK
Private hire (PHV) dispatch software for the UK: licensing-aware, cloud, and mobile-first.
Private hire is a compliance business as much as a transport one. Miss a driver's licence expiry or fail to show who dispatched a job, and it isn't a bad review — it's your operator licence on the line at the next audit.
Private Hire Software in the UK runs on TaxiDex — cloud dispatch software built for taxi, limo and private-hire fleets, and priced per active driver.
14 days
Migration protocol
From £7
Per active driver / mo
99.9%
Uptime target
Direct
Founder support
Operating in the UK
What a the UK fleet has to get right
the UK sits in Europe, and the operating detail here is specific enough that a generic dispatch setup will fight you. Licensing runs through Local licensing authorities (district and unitary councils, Transport for London in London) license hackney carriage and private hire operators, drivers and vehicles, which decides which driver and vehicle documents you must hold and keep current. Fares price and settle in GBP, and riders expect to pay with Contactless card, Apple Pay, Google Pay, account or cash — so the payment rails are not an afterthought, they are how the money actually arrives. Airport work means London Heathrow (LHR) and London Gatwick (LGW) and Manchester Airport (MAN) and Birmingham Airport (BHX) and Edinburgh Airport (EDI), each with its own permit rules, staging area and fee structure to build into the fare.
Private hire vehicles must be pre-booked through a licensed operator and may not ply for hire or use ranks, so every PHV job needs a booking record the licensing authority can inspect
Licensing is local: each council, and Transport for London in the capital, sets its own operator, driver and vehicle conditions, so a fleet working across council borders carries several licence regimes at once
Contactless and in-app payment are expected by riders — London taxis have been required to accept cards since 2016 — and airport and station work concentrates at Heathrow, Gatwick, Manchester and the major rail termini
- Settlement currency
- GBP
- Regulator / licensing
- Local licensing authorities (district and unitary councils, Transport for London in London) license hackney carriage and private hire operators, drivers and vehicles
- Payment rails
- Contactless card · Apple Pay · Google Pay · account · cash
- Airports
- London Heathrow (LHR) · London Gatwick (LGW) · Manchester Airport (MAN) · Birmingham Airport (BHX) · Edinburgh Airport (EDI)
The state of private hire software in the UK
Why private hire software looks nothing like it did five years ago
Private hire is the fastest-growing licensed transport segment — and the most heavily policed. In England alone, more than 260 separate licensing authorities each set their own standards, drivers must hold enhanced background checks that are re-verified on a rolling basis (every six months via the update service), and enforcement increasingly targets out-of-area operating and lapsed licences.
Read the full picture on cloud dispatch software — the market forces, the numbers behind them, and what they mean for a fleet your size.
Separate licensing authorities in England
How often enhanced DBS checks are re-verified
YoY growth in licensed PHVs (England)
Industry data, 2024–2026 — US/UK government transport statistics, regulator filings and market research.
The hard parts
What actually makes private hire software hard — and how TaxiDex handles it
An expired driver or vehicle licence slips through and puts your operator licence at risk.
Document and licence expiry tracking flags every renewal well before it lapses.
Regulators expect a record of exactly who dispatched what, and when.
Every operator and dispatcher action is logged with a timestamped audit trail.
Account customers want credit terms and statements, not a card charge per ride.
Account/credit billing issues periodic statements and handles B2B customers cleanly.
Built for the UK
Private Hire Software that fits how the UK operates
Running a fleet in the UK has its own rules. TaxiDex is cloud private hire software tuned for the local market — not a generic tool bolted on.
What you get
Everything a the UK private hire software needs
GBP billing + local payments
Charge in GBP with the rails the UK riders expect — Contactless card, Apple Pay, Google Pay, account, and more.
Airport-ready dispatch
Flight-tracked pickups for London Heathrow (LHR) and London Gatwick (LGW) and Manchester Airport (MAN) and Birmingham Airport (BHX) and Edinburgh Airport (EDI), with terminal-aware fares and meet-and-greet.
Licensing-aware
Built around the UK's regime — Local licensing authorities (district and unitary councils, Transport for London in London) license hackney carriage and private hire operators, drivers and vehicles — with driver/vehicle document tracking and expiry alerts.
Cloud, live in 14 days
No on-prem server. Private Hire Software for the UK deploys in the cloud with your own branded passenger app plus the TaxiDex driver app.
Private Hire Software
Core private hire software capabilities
FAQ
Private Hire Software in the UK — questions
Does TaxiDex private hire software work for fleets in the UK?
Yes. TaxiDex is cloud private hire software built for the UK fleets. It handles GBP pricing, Contactless card, Apple Pay, Google Pay payments, and flight-tracked transfers to London Heathrow (LHR). Switching follows a published 14-day migration protocol.
Which airports does it support in the UK?
TaxiDex tracks flights and manages terminal pickups for London Heathrow (LHR), London Gatwick (LGW), Manchester Airport (MAN), Birmingham Airport (BHX), Edinburgh Airport (EDI), including delay handling, meet-and-greet and fixed zone fares.
What payment methods can the UK riders use?
TaxiDex supports Contactless card, Apple Pay, Google Pay, account, cash, with card-on-file, in-app payment and cash reconciliation — all settled in GBP.
Is it compliant with the UK licensing?
TaxiDex is built to fit Local licensing authorities (district and unitary councils, Transport for London in London) license hackney carriage and private hire operators, drivers and vehicles: it tracks driver and vehicle licences and their expiry, records operator/dispatcher actions, and keeps an audit trail for regulators.
How do I switch my the UK fleet to TaxiDex safely?
We migrate your drivers, vehicles, customer accounts and live bookings from your current system (Autocab, iCabbi, Cordic or spreadsheets), run both in parallel during a 14-day proof-of-concept, then cut over. Pricing is a simple per-driver rate (from £7/driver a month) — under the rates commonly quoted for Autocab, iCabbi and Cordic at every tier, and 20% or more under them from Professional upwards, with a low one-time setup.
Switching
Moving off Autocab, iCabbi, Cordic — or a pile of spreadsheets
Most the UKoperators aren't starting from zero — they're locked into a legacy dispatch system with steep per-driver fees, heavy setup charges, an on-prem server to babysit, and a contract that makes leaving feel risky. TaxiDex is built for the switch: it's cloud (no server), priced per driver and under Autocab, iCabbi and Cordic at every tier — by 20% or more from Professional upwards, with no trip overage and no lock-in — and we run your old system and TaxiDex side by side during a 14-day proof-of-concept — so you cut over only once it's proven on your real jobs.
Private Hire Software elsewhere
Run private hire software in the UK on TaxiDex
Book a 30-minute demo — we'll map a migration plan for your the UK fleet and get you live in 14 days.