TaxiDex

Glossary

What is a taxi rank?

A taxi rank is a place where licensed taxis wait in line for passengers, who take the first car. In England and Wales councils appoint ranks, officially hackney carriage stands, and only hackney carriages licensed by that council may use them; private hire vehicles may not.

Last updated 2 official sourcesTaxiDex team

Who decides where taxi ranks go?

In England and Wales the district council appoints stands for hackney carriages on public roads, or on private land with the owner's consent, and sets how many taxis each can hold, after notifying the police.[1]

Can a private hire vehicle use a taxi rank?

No. Private hire vehicles can only carry pre-booked passengers, so waiting on a rank for hires is not allowed; ranks are for hackney carriages licensed by that council.[2]

How do rank queues work in dispatch software?

Many dispatch systems model ranks and zones as queues: a driver joins the queue on arrival (plotting) and jobs in the area go to the driver at the front. It keeps work fair and visible to the office.

See zones and dispatch rules.

Frequently asked questions

What does taxi rank mean?

A designated place where licensed taxis queue for passengers, who take the first taxi in line.

What is a taxi rank in South Africa?

There the term usually means a hub where minibus taxis load passengers for set routes, a different model from UK hackney ranks.

Sources

Fees and rules change. Each source is the official page we read, with the date we read it; check it before you apply or pay.

  1. [1] legislation.gov.uk: Local Government (Miscellaneous Provisions) Act 1976, section 63 (stands for hackney carriages) (read 2 Nov 2026)
  2. [2] GOV.UK: Operator licences for private hire vehicles (read 2 Nov 2026)

Run your bookings on TaxiDex

Cloud dispatch software for taxi, private hire and limo fleets: phone, web and app bookings, a live map, driver app and settlements. 14-day free trial, no card needed.

14-day trial

Run your next shift on TaxiDex.

Run your entire fleet from one console. 

Dispatch, drivers, fares, payments and reporting — live in 14 days, in your brand.