TaxiDex

Glossary

What is a standing order trip?

A standing order is a trip booked once that repeats on a fixed schedule, such as dialysis three times a week, daily therapy or a school run every weekday. The operator enters it once with its days, times and addresses, and the system creates each trip automatically until the end date.

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Where are standing orders used?

NEMT (dialysis, chemotherapy, day programmes), school and college transport, staff shuttles and regular corporate pick-ups. They are the steadiest income a fleet has.

What goes wrong?

Changes nobody passes on: a cancelled session, a new address or a holiday week. Confirm standing orders weekly, record cancellations against the right date, and end the order when the authorisation ends.

How should software handle them?

Enter the job once with the repeat pattern and let it generate the trips, editable one date at a time. TaxiDex calls this recurring bookings.

Frequently asked questions

Is a standing order the same as a recurring booking?

Yes. NEMT and school transport say standing order; taxi software usually says recurring or repeat booking.

Should standing orders be assigned to the same driver?

Where possible, yes: regular riders, especially in NEMT and school transport, do better with a familiar driver.

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