Admin Dashboard
The dashboard your operations managerwill actually open
Real-time revenue, fleet utilization, driver performance, customer LTV, surge controls, driver verification, and fraud detection — all from a single web console. Dashboards your team will check daily, not weekly.
50+
Built-in reports
200ms
Query latency
100%
Real-time data
22 widgets
Customizable widgets
The console
A live picture of every part of your operation
The TaxiDex admin console pulls dispatch, fleet, finance, and customer data into one real-time view — the same screens your dispatchers, owners, and finance team rely on every day.
Dispatch · Live map · Finance — one platform on every screen
Capabilities
Everything an operations manager needs in one place
Nine purpose-built modules turn raw operational data into the decisions that grow revenue, tighten compliance, and keep your fleet running at full utilization.
Revenue analytics
Daily, weekly, and monthly revenue with full drill-downs by zone, vehicle class, booking channel, and corporate account — so you can see exactly where the money comes from.
- Channel splits across app, web booker, IVR, and dispatcher
- Per-zone and per-vehicle-class revenue breakdowns
- Corporate account and B2B billing performance
Fleet utilization
Understand how hard your fleet is working. Track driver hours online, busy-vs-idle ratios, dead-mileage percentage, and the peak-hour coverage gaps that cost you completed jobs.
- Driver hours online vs busy vs idle
- Dead-mileage percentage per driver and per zone
- Peak-hour coverage gaps highlighted before they bite
Driver leaderboard
Rank every driver on the metrics that matter — ratings, acceptance rate, completion rate, and earnings percentile — so you can reward top performers and intervene with at-risk ones early.
- Acceptance and completion rates side by side
- Star ratings and earnings percentile
- Surfaces both your best drivers and your churn risks
Driver verification
Compliance on autopilot. TaxiDex tracks license, insurance, background-check, and vehicle-inspection expiry dates, and can auto-suspend any driver whose documents lapse before they take another job.
- License, insurance, and background-check expiry tracking
- Vehicle inspection and document renewal reminders
- Auto-suspend drivers with expired documents
Surge controls
Stay in command of dynamic pricing. Override surge zone by zone, set surge caps and floors to protect riders and margins, and review an explainable per-ride surge audit log for every fare.
- Manual zone-by-zone surge override
- Surge caps and floors to bound every multiplier
- Explainable, auditable per-ride surge log
Customer LTV
Know which riders are worth retaining. See per-customer lifetime value, churn-risk scores, and retention cohort analysis so your marketing and VIP teams focus on the accounts that matter.
- Per-customer lifetime value and spend history
- Churn-risk scoring and retention cohorts
- Automatically identifies your VIP riders
Fraud detection
AI-assisted protection against the abuse that erodes margins — GPS-spoofing alerts, suspicious accept patterns, chargeback hotspots, and fake-ride flags surfaced the moment they appear.
- GPS-spoofing and location-anomaly alerts
- Suspicious accept-pattern and fake-ride flags
- Chargeback hotspots mapped by zone and driver
One-click exports
Every report exports to PDF, CSV, or Excel in a single click, and you can schedule recurring email exports so finance, owners, and stakeholders get the numbers without ever logging in.
- PDF, CSV, and Excel export on every report
- Scheduled recurring email exports
- Accounting-ready formats for finance teams
Role-based access
Give each person exactly the access they need. Owner, Operations Manager, Dispatcher, Finance, and Read-only roles keep sensitive data locked down, and a full audit log records every action.
- Owner, Ops Manager, Dispatcher, Finance, Read-only roles
- Granular permissions per module
- Audit logs capture every action taken
Smart alerts
The dashboard alerts you before things break
TaxiDex Admin watches for the patterns that hurt operations and pings you on Slack, email, or SMS before they become problems. Instead of discovering issues in next week's report, you get a heads-up while there's still time to act.
One workspace
Built on the same platform that runs your fleet
The admin dashboard isn't a bolt-on analytics tool — it reads live from the dispatch, fleet, fare, and finance engines that power TaxiDex, so every number you see is the real one.
FAQ
Questions operators ask before they switch
Migration, pricing, payments, and how TaxiDex fits premium chauffeur and corporate fleets — answered.
How long does it take to go live with TaxiDex?
Typical fleets go live in 14 days. We migrate driver data, historical bookings, and customer accounts from Autocab, iCabbi, Cordic, or any legacy system with zero downtime.
Does TaxiDex work for limo and chauffeur fleets?
Yes. TaxiDex Enterprise includes flight tracking, hotel concierge web booker, B2B corporate invoicing, and VIP workflows specifically designed for premium chauffeur and corporate transport operations.
What payment gateways are supported?
Stripe (default global), Worldpay (UK), Trust Payments, Apple Pay, Google Pay, plus regional gateways: STC Pay & mada (Saudi), Paystack & Flutterwave (Nigeria), M-Pesa (Kenya), and any custom merchant on request.
Is there a per-driver fee?
No trip overage. TaxiDex is priced per active driver — about £11 ($14) per driver a month on Starter, £9 ($11) on Professional, and from £7 ($9) on Enterprise. That is at least 20% cheaper than Autocab, iCabbi, Cordic and TaxiCaller, and white-label apps, setup and migration are all included.
Can passengers book without installing an app?
Yes. The TaxiDex Web Booker is an embeddable booking widget for desktop and mobile browsers — perfect for hotel concierge desks, airports, and corporate intranets. One HTML snippet to embed.
See the dashboard on a live demo
30 minutes. We'll walk through every screen with your fleet's data structure — your routes, your fares, your questions.