Key facts
What changed for e-hailing in South Africa?
The Department of Transport gazetted the National Land Transport Amendment Act and amended regulations, recognising e-hailing as a mode of public transport and requiring all public transport operators, e-hailing providers included, to hold valid operating licences.[1]
What do e-hailing vehicles need?
Branding or a sign showing they are e-hailing vehicles, and panic buttons, which the vehicle owner must make sure are installed. Passengers are told to check that vehicle and driver details match the app.[1]
What does an app or platform need?
Registration with the regulators. App developers who let people use their apps without an operating licence risk a fine of up to R100,000 or up to two years in jail, and companies must also register and comply with company and tax law through the DTIC and SARS.[1]
How do I apply for an operating licence?
Through the provincial regulatory entity in your province, which checks compliance before issuing the licence; e-hailing applicants pay the standard operating licence application fee.[1]
Frequently asked questions
Do e-hailing drivers in South Africa need an operating licence?
Yes: under the amended Act all public transport operators, including e-hailing operators, need valid operating licences from the provincial regulatory entity.
Who pays for panic buttons in e-hailing cars?
The department's statement says vehicle owners are responsible for making sure panic buttons are installed.
Sources
Fees and rules change. Each source is the official page we read, with the date we read it; check it before you apply or pay.