Miami · Limo & Chauffeur
Limo & Chauffeur Softwarefor Miami Operators
Real-time flight tracking for Miami International (MIA), automated chauffeur dispatch, corporate and cruise-port billing, and Miami-Dade for-hire permit workflows — cutting deadhead miles up to 22% and dispatcher workload by 40%.
22%
Less deadhead
40%
Less dispatcher load
99.9%
Uptime target
~14 days
To go-live
The Miami operating problem
MIA arrivals and cruise-port surges break manual dispatch
Generic reservation tools can't see MIA arrivals or Miami-Dade permits. TaxiDex was built for both.
Miami chauffeur operators live between two demand engines: Miami International (MIA) arrivals and PortMiami cruise embarkation/disembarkation waves, both of which move on schedules that shift without warning. A legacy reservation system leaves dispatchers refreshing flight and vessel times and re-assigning by hand, which fails exactly when volume peaks. TaxiDex binds each reservation to a flight leg, uses real-time flight-status APIs to re-time staging to wheels-down plus a buffer, and pushes delay, diversion, and early-arrival alerts to the chauffeur and passenger automatically — so the team manages exceptions instead of watching boards.
On deadhead, TaxiDex's chaining engine links Brickell, South Beach, and cruise-port drop-offs to the nearest upcoming MIA pickup and back-hauls returns into the same shift, scored against vehicle position, class of service, and committed returns. Automated geofenced driver payouts and a full REST API keep corporate billing and accounting reconciled in real time on cloud-native infrastructure with a 99.9% uptime target — replacing the nightly spreadsheet that hides revenue leakage and chauffeur disputes.
Built for Miami
What Miami chauffeur operators get
Generic reservation tools can't see MIA arrivals or Miami-Dade permits. This does.
Real-time MIA flight tracking
Every reservation is bound to a flight leg and watched against real-time flight-status APIs. Dispatch re-times chauffeur staging to wheels-down plus a buffer automatically, so your team manages exceptions instead of refreshing arrival boards.
- Webhook-driven status — included, not a polling add-on
- Delay, diversion and early-arrival alerts to chauffeur and passenger
- Staging auto-adjusted to actual wheels-down at Miami International (MIA)
Deadhead-reduction chaining
The chaining engine links Brickell, South Beach and cruise-port drop-offs to the nearest upcoming MIA pickup and back-hauls returns into the same shift. Each link is scored against vehicle position, class of service and committed returns.
- 15–22% reduction in empty return miles
- Scored on position, vehicle class and committed work
- Airport, corporate and PortMiami jobs chained on one board
Miami-Dade for-hire + MIA staging
TaxiDex stores each vehicle's Miami-Dade for-hire license and MIA permit data, enforces the airport staging and trip-fee workflow, and captures geofenced pickup events for fee reconciliation — keeping your operation audit-ready.
- Per-vehicle for-hire license and MIA permit records
- Airport staging and trip-fee workflow enforced
- Dispatch blocked on any lapsed driver or vehicle credential
Cruise-port + corporate billing
PortMiami transfers, MIA arrivals and corporate accounts all schedule on one board with full billing behind them. Consolidated AR invoices, cost centres and booker permissions give finance teams one clean statement instead of a pile of receipts.
- PortMiami embarkation and disembarkation waves on the same board
- Consolidated corporate AR invoices and account billing
- Embeddable web booker widget for corporate travel desks
Automated geofenced payouts
Geofenced pickup and drop events feed automated chauffeur settlements, so payouts are computed from what actually happened on the road. Driver payouts run through Stripe Connect, replacing the nightly spreadsheet that hides disputes.
- Geofenced trip events drive settlement calculations
- Automated driver payouts via Stripe Connect
- Commission plans and settlements reconciled in real time
Open REST API + 99.9% uptime target
A full REST API and webhooks keep corporate billing and accounting reconciled in real time on cloud-native infrastructure with a 99.9% uptime target. Every fare is backend-computed and auditable, with a complete audit log and compliance export.
- Full REST API and webhooks — not a limited integration
- A published 99.9% uptime target and a public status page
- Backend-computed fares with a full audit trail
Side by side
TaxiDex vs a legacy reservation tool
The capabilities and metrics that decide a Miami chauffeur operation — and where a generic reservation tool falls short.
| Feature | TaxiDex | Legacy tool |
|---|---|---|
| Real-time MIA flight tracking | Webhook, included | Polling / add-on |
| Auto re-time on flight delay | Automated | |
| Deadhead-reduction chaining | 15–22% reduction | |
| Miami-Dade for-hire + MIA staging workflow | Built-in | |
| Cruise-port + corporate billing | Full | Basic |
| Automated geofenced driver payouts | Built-in | Partial |
| Open REST API + webhooks | Full | Limited |
| Published uptime target | 99.9% | Not published |
| Go-live time | ~14 days | — |
The console
One platform on every screen
The same TaxiDex console your Miami team will run — live map, dispatch and finance, on desktop, laptop and phone.
Dispatch · Live map · Finance — one platform on every screen
Flight tracking
Flight-tracked staging for MIA arrivals
Bind every airport reservation to its flight leg and let TaxiDex watch it against real-time flight-status APIs. Staging re-times to wheels-down plus a buffer automatically, and your chauffeur and passenger both get alerts on delay, diversion, or early arrival.
Your dispatchers stop refreshing arrival boards and start managing only the exceptions — the moments when a flight actually moves — while the rest of the MIA queue re-times itself in the background.
Dispatch
A live map of your whole Miami fleet
Watch every chauffeur on a real-time operations map with status halos and an SOS panic panel. The auto-dispatch rules engine assigns the right vehicle to each job, while the drag-and-drop board lets controllers move work between drivers in a single gesture.
The chaining engine links Brickell, South Beach and cruise-port drop-offs to the nearest upcoming MIA pickup, back-hauling returns into the same shift to take 15–22% out of your empty miles.
Corporate & cruise-port billing
Bill corporate accounts and PortMiami work properly
PortMiami transfers, MIA arrivals and corporate accounts all schedule on one board with full billing behind them. Every client account gets consolidated AR invoices, cost centres and booker permissions, so finance teams get one clean statement instead of a pile of receipts.
Drop the embeddable web booker on a client's intranet and their travel desk books chauffeur journeys directly — flowing straight into your dispatch queue with the right account, vehicle type and billing already attached.
Miami & Miami-Dade compliance
Built for how for-hire and livery operate at MIA
For-hire and limousine vehicles in Miami operate under Miami-Dade County's for-hire licensing administered by the county's transportation and public-works regulation, while ground transportation at Miami International Airport (MIA) is governed by the airport's commercial vehicle and staging permits. TaxiDex stores each vehicle's Miami-Dade for-hire license and MIA permit data, enforces the airport staging and trip-fee workflow, captures geofenced pickup events for fee reconciliation, and tracks driver and vehicle credential expiries, blocking dispatch on any lapse so your operation stays audit-ready.
Everything included
The full TaxiDex platform, live in Miami
Beyond the Miami-specific essentials, every fleet gets the complete dispatch, fleet, finance and analytics suite.
FAQ
Miami limo software questions
Does TaxiDex track flights into Miami International (MIA)?
Yes. Each reservation is bound to a flight leg and dispatch auto-adjusts to wheels-down plus a buffer, with alerts to chauffeur and passenger on delay, diversion, or early arrival.
Does it handle Miami-Dade for-hire requirements?
Yes. TaxiDex stores Miami-Dade for-hire license and MIA permit data per vehicle, enforces the airport staging and trip-fee workflow, and blocks dispatch on any lapsed credential.
Can it handle cruise-port transfers?
Yes. PortMiami transfers schedule alongside airport and corporate work on one board, with chaining to reduce empty return miles.
How long to go live?
Most Miami fleets are live in about 14 days, including migration from a legacy reservation system.
See Miami dispatch with live MIA tracking
30 minutes. We'll show flight-tracked staging, cruise-port handling, and Miami-Dade workflows on your operation.