Chicago · Limo & Chauffeur
Limo & Chauffeur Softwarefor Chicago Operators
Real-time flight tracking for O'Hare (ORD) and Midway (MDW), automated chauffeur dispatch, corporate billing, and Chicago BACP public-chauffeur and livery workflows — cutting deadhead miles up to 22% and dispatcher workload by 40%.
Up to 22%
Deadhead cut
40%
Less dispatcher load
99.9%
Uptime target
~14 days
To go-live
The Chicago operating problem
Two major airports and Loop demand overwhelm a manual board
Chicago chauffeur operators serve two major airports — O'Hare (ORD) and Midway (MDW) — plus dense Loop corporate demand, and winter weather that turns flight schedules into a moving target. A legacy reservation system leaves dispatchers manually tracking arrivals across two airports and reshuffling assignments, which breaks down the moment a snowstorm cascades delays. TaxiDex binds each reservation to a flight leg, uses real-time flight-status APIs to auto-adjust staging to wheels-down plus a buffer at either airport, and fires delay, diversion, and early-arrival alerts to the chauffeur and passenger without dispatcher intervention.
For deadhead, TaxiDex's chaining engine links Loop and North Shore drop-offs to the nearest upcoming ORD or MDW pickup and back-hauls returns into the same shift, scored against vehicle position, class of service, and committed returns. Automated geofenced driver payouts and a full REST API keep corporate billing and accounting reconciled in real time on cloud-native infrastructure with a 99.9% uptime target, replacing the nightly spreadsheet that hides leakage and disputes.
Dispatch · Live map · Finance — one platform on every screen
Built for Chicago
What Chicago chauffeur operators get
Generic reservation tools can't see ORD/MDW arrivals or BACP licensing. This does — every capability below runs on the same enterprise dispatch platform.
Real-time ORD & MDW flight tracking
Generic reservation tools can't see O'Hare and Midway arrivals — TaxiDex can. Every reservation is bound to a flight leg at either airport, and flight-aware webhooks auto-adjust staging to wheels-down plus a buffer so a chauffeur is curbside when the passenger walks out, not an hour early or thirty minutes late.
- Reservations bound to a specific ORD or MDW flight leg
- Auto re-time on delay, diversion or early arrival — no manual polling
- Delay and arrival alerts pushed to chauffeur and passenger automatically
Deadhead-reduction chaining
Chicago's two airports and dense Loop demand strand cars between jobs. The chaining engine links Loop and North Shore drop-offs to the nearest upcoming ORD or MDW pickup and back-hauls returns into the same shift, scored against vehicle position, class of service and committed returns — typically cutting empty miles 15–22%.
- Chains drop-offs to the nearest upcoming airport pickup
- Back-hauls returns into the same shift instead of running empty
- Scored on vehicle position, service class and committed returns
Chicago BACP & airport workflows
Public chauffeurs and livery vehicles in Chicago are licensed by the Department of Business Affairs and Consumer Protection (BACP), while ORD and MDW ground transport runs on the airports' staging and trip-fee rules. TaxiDex stores each driver's BACP license and each vehicle's livery and airport-permit data, enforces the staging workflow, and blocks dispatch on any lapsed credential.
- BACP public-chauffeur license + vehicle livery/airport-permit records
- ORD/MDW staging and trip-fee workflow with geofenced pickup capture
- Credential-expiry tracking that blocks dispatch on any lapse
Corporate B2B billing
Loop corporate demand means invoices, not just card swipes. Corporate billing consolidates a client's rides into AR invoices on their own terms, with full accounting exports — so finance reconciles against contracts in real time instead of rebuilding the picture from a nightly spreadsheet.
- Consolidated AR invoices on each corporate client's billing terms
- Accounting exports and a full REST API keep the ledger reconciled live
- Card payments via Stripe & Square, incl. Apple Pay and Google Pay
Automated geofenced driver payouts
Settlements that used to wait for the end-of-night spreadsheet run automatically. Commission plans and geofenced pickup events feed driver settlements and Stripe Connect payouts, so chauffeurs are paid accurately on the trips they actually completed and leakage has nowhere to hide.
- Commission plans drive per-trip driver settlements
- Geofenced pickup events anchor payouts to real completed work
- Driver payouts settled via Stripe Connect, with refunds and expenses
Open REST API + webhooks
TaxiDex runs on cloud-native infrastructure with a published 99.9% uptime target and a full REST API plus webhooks. Connect your CRM, accounting stack and corporate travel partners directly to bookings, fares and finance, instead of living with a closed legacy tool whose uptime is never even published.
- Full REST API + webhooks for bookings, fares and finance
- Cloud infrastructure with a published 99.9% uptime target
- Integrations hub for CRM, accounting and corporate travel partners
TaxiDex vs. a legacy reservation tool
Capability for capability, side by side
The metrics a Chicago chauffeur operation is actually measured on — flight awareness, deadhead, compliance and billing.
| Feature | TaxiDex | Legacy reservation tool |
|---|---|---|
| Real-time ORD + MDW flight tracking | Webhook, included | Polling / add-on |
| Auto re-time on flight delay | Automated | Manual |
| Deadhead-reduction chaining | 15–22% reduction | |
| BACP license + ORD/MDW staging workflow | Built-in | |
| Corporate B2B billing | Full | Basic |
| Automated geofenced driver payouts | Built-in | Partial |
| Open REST API + webhooks | Full | Limited |
| Published uptime target | 99.9% | Not published |
| Go-live time | ~14 days | — |
Live operations
Flight-tracked staging, run from one live console
A real-time operations console your dispatchers run the whole Chicago fleet from — see it on the actual product, not a mock-up.
Flight tracking · auto re-time
Curbside at wheels-down, across both airports
Each airport reservation is bound to its ORD or MDW flight leg, and TaxiDex watches real-time flight status so staging re-times itself to wheels-down plus a buffer. When a flight slips, diverts or lands early, the chauffeur and passenger are alerted automatically — your dispatchers never refresh an airport board through a Chicago snowstorm again.
On the live operations map every chauffeur shows as a marker with a status halo, jobs auto-assign through the rules engine or drag between drivers on the dispatch board, and an SOS panic panel plus incidents console keep safety front and centre. Passengers follow their car on a public track-my-ride link while the chaining engine quietly back-hauls returns into the same shift.
Corporate billing · payouts
Loop corporate billing and chauffeur payouts, reconciled live
Loop corporate demand means invoices, not just card swipes. Corporate billing consolidates each client's rides into AR invoices on their own terms, with accounting exports and a full REST API so finance reconciles against contracts in real time. Card payments run through Stripe and Square, including Apple Pay and Google Pay.
On the payout side, commission plans and geofenced pickup events feed driver settlements and Stripe Connect payouts, so chauffeurs are paid accurately on the trips they actually completed. The nightly spreadsheet that hides leakage and disputes is gone.
Chicago compliance
Built for how livery operates at ORD/MDW and in Chicago
Public chauffeurs and livery vehicles operating in the City of Chicago are licensed by the Department of Business Affairs and Consumer Protection (BACP), while ground transportation at O'Hare (ORD) and Midway (MDW) is governed by the airports' commercial vehicle and staging rules. TaxiDex stores each driver's BACP public-chauffeur license and each vehicle's livery and airport-permit data, enforces the ORD/MDW staging and trip-fee workflow, captures geofenced pickup events for fee reconciliation, and tracks credential expiries — blocking dispatch on any lapse so your operation stays audit-ready.
Your fleet, your brand
Executive chauffeur service, run on your own platform
From the first-class sedan at the ORD curb to the executive SUV waiting in the Loop, TaxiDex runs your whole Chicago chauffeur operation under your own branding — with a custom domain if you want one.
Airports
ORD & MDW ready
Flight-tracked staging and the airport trip-fee workflow, built in.
Service class
Sedans to executive SUVs
Vehicle types and attributes price and dispatch each class on its own rules.
Brand
White-label
Your name on the apps, web booker and receipts — custom domain optional.
FAQ
Chicago limo software questions
Does TaxiDex track flights into O'Hare and Midway?
Yes. Each reservation is bound to a flight leg at either ORD or MDW and dispatch auto-adjusts to wheels-down plus a buffer, with alerts to chauffeur and passenger on delay, diversion, or early arrival. Flight-aware webhooks do the watching, so your dispatchers aren't refreshing two airport boards through a snowstorm — staging simply re-times itself and everyone is told.
Does it handle Chicago BACP licensing?
Yes. TaxiDex stores BACP public-chauffeur license and vehicle livery/airport-permit data, enforces the ORD/MDW staging and trip-fee workflow, and blocks dispatch on any lapsed credential. It also captures geofenced pickup events for fee reconciliation and tracks every credential expiry, so your operation stays audit-ready for the City of Chicago and the airports without manual paperwork chasing.
How much deadhead can a Chicago operator save?
Operators typically cut empty miles 15–22% by chaining Loop and North Shore drop-offs to the nearest ORD/MDW pickup and back-hauling returns. The chaining engine scores each option against vehicle position, class of service and committed returns, so a sedan finishing a Loop drop-off is steered toward the airport pickup it can actually make rather than running back to base empty.
How long to go live?
Most Chicago fleets are live in about 14 days, including migration from a legacy reservation system. We move your drivers, vehicles and historical reservations across, stand up a white-label tenant under your own brand (with a custom domain if you want one), and your onboarding runs in your timezone. direct founder support stays with you after launch.
See Chicago dispatch with live ORD/MDW tracking
30 minutes. We'll show flight-tracked staging, chaining, and BACP workflows on your Chicago operation.
Keep exploring