The dispatch console

The console is a single screen with three columns. On the left, every driver on shift with their vehicle, cab number and current status. In the middle, a live map with each driver where they actually are. On the right, the booking queue — what is waiting, what is in progress, and what still needs a driver.

The strip across the top is the day so far: bookings taken, rides active, drivers online, jobs pending a driver, rides completed, and revenue. It updates as the day moves, so nobody has to ask the room how it is going.

Clicking a booking in the queue focuses it on the map — pickup pin, drop-off flag and the route between them — so a dispatcher answering the phone can see the job rather than picture it.

• Live driver positions over your own service area
• Booking queue split by status: pending, in progress, completed
• Click a job to see its pickup, drop-off and route on the map
• Keyboard shortcuts for the actions a dispatcher repeats all day