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Private Hire Software · Brisbane

Private Hire Softwarefor Brisbane

Private hire (PHV) dispatch software for Brisbane: licensing-aware, cloud, and mobile-first.

Private hire is a compliance business as much as a transport one. Miss a driver's licence expiry or fail to show who dispatched a job, and it isn't a bad review — it's your operator licence on the line at the next audit.

Private Hire Software in Brisbane runs on TaxiDex — cloud dispatch software trusted by taxi, limo and private-hire fleets across dozens of cities worldwide.

14 days

Typical go-live

£2

Per driver / mo, all-in

99.9%

Platform uptime target

24/7

Support

The state of private hire software in Brisbane

Why private hire software looks nothing like it did five years ago

Private hire is the fastest-growing licensed transport segment — and the most heavily policed. In England alone, more than 260 separate licensing authorities each set their own standards, drivers must hold enhanced background checks that are re-verified on a rolling basis (every six months via the update service), and enforcement increasingly targets out-of-area operating and lapsed licences. A single expired badge, insurance certificate or missing dispatch record is not just a fine — it is a threat to the operator licence the entire business runs on. Software that tracks every driver and vehicle document to its expiry date and logs exactly who dispatched what, and when, turns compliance from a standing liability into a system that protects the licence.

260+

Separate licensing authorities in England

6 months

How often enhanced DBS checks are re-verified

+10.5%

YoY growth in licensed PHVs (England)

Industry data, 2024–2026 — US/UK government transport statistics, regulator filings and market research.

The hard parts

What actually makes private hire software hard — and how TaxiDex handles it

An expired driver or vehicle licence slips through and puts your operator licence at risk.

Document and licence expiry tracking flags every renewal well before it lapses.

Regulators expect a record of exactly who dispatched what, and when.

Every operator and dispatcher action is logged with a tamper-evident audit trail.

Account customers want credit terms and statements, not a card charge per ride.

Account/credit billing issues periodic statements and handles B2B customers cleanly.

Enforcement increasingly targets out-of-area operating and 'licence shopping' across the 260+ separate authorities.

Every driver, vehicle and licensing area is on record with an audit trail, so you can prove compliant operation on demand.

Rolling six-monthly DBS re-checks and insurance renewals are easy to let lapse.

Credential tracking flags every re-verification and expiry before it lapses — not after a spot check finds it.

TaxiDex private hire software dispatch console for Brisbane fleets

Built for Brisbane

Private Hire Software that fits how Brisbane operates

Running a fleet in Brisbane has its own rules. TaxiDex is cloud private hire software tuned for the local market — not a generic tool bolted on.

Prices and settles in AUD
Local payments: Apple Pay, Google Pay, EFTPOS/Tap, Stripe
Fits Queensland's Department of Transport and Main Roads (TMR) — booked hire service licences and driver authorisation for taxis and rideshare
Flight tracking for BNE

Local market

What to know about private hire software in Brisbane

The market realities that shape how a Brisbane fleet should set up dispatch, pricing and compliance.

Queensland TMR requires all booked-hire (rideshare/limo) operators to hold a Booked Hire Service Licence and drivers to carry Driver Authorisation, distinct from rank-and-hail taxi rules.

Brisbane Airport charges operators an access fee per pickup/drop-off, and pre-booked transfers must use designated rideshare and taxi staging zones.

Contactless tap payments and Apple/Google Pay are the norm, and the 2032 Olympics buildout is driving rising demand for premium airport and event transfers.

Regulator / licensing: Queensland's Department of Transport and Main Roads (TMR) — booked hire service licences and driver authorisation for taxis and rideshare. TaxiDex tracks the driver and vehicle documents it requires and alerts you before any expire.

What you get

Everything a Brisbane private hire software needs

AUD billing + local payments

Charge in AUD with the rails Brisbane riders expect — Apple Pay, Google Pay, EFTPOS/Tap, Stripe, and more.

Airport-ready dispatch

Flight-tracked pickups for Brisbane Airport (BNE), with terminal-aware fares and meet-and-greet.

Licensing-aware

Built around Brisbane's regime — Queensland's Department of Transport and Main Roads (TMR) — booked hire service licences and driver authorisation for taxis and rideshare — with driver/vehicle document tracking and expiry alerts.

Cloud, live in 14 days

No on-prem server. Private Hire Software for Brisbane deploys in the cloud with white-label passenger and driver apps in your brand.

TaxiDex private hire software dashboard — live KPIs and dispatch for Brisbane

Private Hire Software

Core private hire software capabilities

Driver & vehicle licence expiry tracking
Operator + dispatcher roles
Account/credit customer billing
Zone & fixed pricing
Automated allocation + waiting-time rules
Cloud — no on-prem server

FAQ

Private Hire Software in Brisbane — questions

Does TaxiDex private hire software work for fleets in Brisbane?

Yes. TaxiDex is cloud private hire software used by Brisbane fleets. It handles AUD pricing, Apple Pay, Google Pay, EFTPOS/Tap payments, and flight-tracked transfers to Brisbane Airport (BNE). Most operators go live within 14 days.

Which airports does it support in Brisbane?

TaxiDex tracks flights and manages terminal pickups for Brisbane Airport (BNE), including delay handling, meet-and-greet and fixed zone fares.

What payment methods can Brisbane riders use?

TaxiDex supports Apple Pay, Google Pay, EFTPOS/Tap, Stripe, PayPal, with card-on-file, in-app payment and cash reconciliation — all settled in AUD.

Is it compliant with Brisbane licensing?

TaxiDex is built to fit Queensland's Department of Transport and Main Roads (TMR) — booked hire service licences and driver authorisation for taxis and rideshare: it tracks driver and vehicle licences and their expiry, records operator/dispatcher actions, and keeps an audit trail for regulators.

How do I switch my Brisbane fleet to TaxiDex without downtime?

We migrate your drivers, vehicles, customer accounts and live bookings from your current system (Autocab, iCabbi, Cordic or spreadsheets), run both in parallel during a 14-day proof-of-concept, then cut over. Pricing is a simple per-driver rate (from £7/driver a month) — at least 20% cheaper than Autocab, iCabbi and Cordic, with a low one-time setup.

Migrating a Brisbane fleet to TaxiDex private hire software

Switching

Moving off Autocab, iCabbi, Cordic — or a pile of spreadsheets

Most Brisbaneoperators aren't starting from zero — they're locked into a legacy dispatch system with steep per-driver fees, heavy setup charges, an on-prem server to babysit, and a contract that makes leaving feel risky. TaxiDex is built for the switch: it's cloud (no server), priced per driver but at least 20% cheaper than Autocab, iCabbi and Cordic — with no trip overage and no lock-in — and we run your old system and TaxiDex side by side during a 14-day proof-of-concept — so you cut over only once it's proven on your real jobs.

Drivers, vehicles and documents migrated with their licence + expiry data
Historical bookings and customer accounts imported
Your AUD fares, zones and account customers rebuilt and verified
White-label passenger + driver apps in your brand, custom domain included
Parallel run for 14 days — cut over with zero downtime

Run private hire software in Brisbane on TaxiDex

Book a 30-minute demo — we'll map a migration plan for your Brisbane fleet and get you live in 14 days.

Run your entire fleet from one console. 

Dispatch, drivers, fares, payments and reporting — live in 14 days, in your brand.