Free courses
Bite-sized video courses for fleet operators, dispatchers, and managers — built from the playbooks of 500+ TaxiDex fleets.
6
Free courses
36
On-demand lessons
500+
Fleet playbooks distilled
$0
Ungated, no email gate
Curriculum
No login, no payment, no email gate. Just press play — every course is open to the whole industry, not only to TaxiDex customers.
The fundamentals every controller should own: the dispatch loop, driver utilisation, and how to hold throughput through a peak hour without burning your fleet out.
How to read auto-dispatch decisions, when to override the engine, and how your corrections feed back so the model gets sharper for your fleet over time.
How leading operators cut driver churn from 50% to 18%. The levers that actually move the needle: pay timing, app experience, and recognition that drivers feel.
Convert phone-only customers into repeat app users. The scripts, SMS sequences, and incentive design that shift bookings off the phone line and onto self-service.
Winning hotel and corporate accounts: building the pitch, structuring SLAs, and running cost-centre billing so finance teams sign and renew without friction.
How to switch from Autocab, iCabbi, or Cordic without losing a single shift. The cut-over runbook leading fleets use to go live in 14 days with zero downtime.
How it works
Every course is built around how the work actually happens in the TaxiDex console — so what you learn maps to a screen you can open, not an abstraction.
Dispatch 101
Modern Fleet Dispatch 101 walks through the screens a controller lives in: the live operations map with driver markers and status halos, the dispatch board where jobs move between drivers, and the booking form where a phone job becomes a fare quote. You see the dispatch loop end to end, not as theory but as the workflow your team runs every shift.
We cover the judgment that separates a good controller from a great one — when to let the auto-dispatch rules engine assign a job and when to step in, how to protect VIP and corporate pre-bookings, and how to keep throughput up through a peak hour without stranding drivers in the wrong zone.
AI for Dispatchers
The AI for Dispatchers course demystifies auto-dispatch. You learn to read why a job was offered to a particular driver, the small set of cases where a human override still wins, and how your corrections feed back so the model sharpens for your fleet over time.
It also covers the analytics layer: using AI demand forecasting to pre-position drivers before a surge, and acting on AI fraud-detection flags before they cost you a payout. The goal is a dispatcher who trusts the engine where it is strong and intervenes precisely where it is not.
Driver retention
The Driver Retention Masterclass is built on what leading operators did to take churn from 50% to 18%. The biggest lever is pay: same-day driver payouts through Stripe Connect, and commission plans and settlements transparent enough that drivers can audit their own earnings without a phone call.
From there it is experience and recognition — a driver app that respects their time, loyalty and recognition that drivers actually feel, and win-back campaigns that bring lapsed drivers back online. You leave with a retention playbook, not a slogan.
What you'll be able to do
Work through the curriculum and your team can do all of this with confidence — the full arc of running a modern fleet, in one place.
FAQ
Yes — completely. All six courses are ungated: no login, no payment, and no email gate. Just press play. We built the Academy from the playbooks of 500+ TaxiDex fleets to raise the bar for the whole industry, not to capture leads.
Fleet operators, dispatchers, controllers, and managers — whether or not you run TaxiDex today. The lessons cover the craft of modern dispatch, AI-assisted operations, driver retention, app conversion, B2B sales, and migrating off legacy systems, so they apply to any cloud-based taxi or limo operation.
No. The courses are open to everyone. Where a lesson references a specific capability — the fare engine, the dispatch board, AI demand forecasting, driver payouts — it maps to features in the TaxiDex console, but you can learn the concepts without an account.
Bite-sized. Modern Fleet Dispatch 101 is 8 lessons totalling about 52 minutes; the others run 4 to 7 lessons each. They are built to fit between shifts, so a dispatcher can complete a course over a couple of breaks rather than blocking out a training day.
Yes. We run free 90-minute private workshops for fleets above 50 vehicles — on your dispatch floor in person, or remote if that is easier. We tailor the session to your operation: your zones, your fare rules, your escalation paths. Email academy@taxidex.com to request one.
The Academy is the public, conceptual layer; onboarding is hands-on and specific to your tenant. New TaxiDex fleets go live in 14 days with structured onboarding and 24/7 human support, and dispatchers we train for outsourced coverage complete a six-week program on top of these fundamentals.
We run free 90-minute private workshops for fleets above 50 vehicles. We come to your dispatch floor — physically or remote.
Dispatch, drivers, fares, payments and reporting — live in 14 days, in your brand.
