Taxi Dispatch Software · Jeddah
Taxi Dispatch Software forJeddah fleets
Cloud taxi dispatch software built for Jeddah, Saudi Arabia. Hajj/Umrah season scaling. Local SAR billing, native payment gateways, and +966 support.
14 days
To go-live
200ms
Dispatch decision
99.99%
Uptime SLA
SAR
Native billing
Dispatch · Live map · Finance — one platform on every screen
Jeddah capabilities
Built for the way Jeddah runs
Hajj/Umrah season scaling. Plus everything TaxiDex ships globally — AI dispatch, branded driver/passenger apps, real-time analytics, and a 14-day Sandbox to validate before you switch.
SAR payments
Native local payment gateways and SAR billing — no FX surprises on driver payouts. Domestic riders pay with STC Pay or a Mada card; pilgrims and corporate visitors arriving through King Abdulaziz International pay with Visa, Mastercard, Apple Pay or Google Pay through Stripe and Square — all captured against the trip and reconciled in Saudi Riyal.
- STC Pay & Mada for the domestic Jeddah market
- Visa / Mastercard, Apple Pay & Google Pay for inbound travellers
- Driver payouts settled in SAR via Stripe Connect on your commission plan
Saudi Arabia compliance
Driver licensing tracking, data residency, and tax-rule support aligned to Saudi Arabia regulators. Driver profiles carry documents, shifts and licensing data in step with the Public Transport Authority, per-region tax rules compute VAT on the fare automatically, and a full audit log records every console action with a name and timestamp.
- Vehicle & driver licensing records aligned to the PTA
- Arabic, VAT-compliant e-invoicing aligned with Saudi GAZT (ZATCA)
- Audit log + compliance export package the record for any regulator
Local-hours support
Sales and onboarding hours that match Jeddah. 24/7 platform support for live customers. Your launch team works in your timezone through migration, driver-app rollout and gateway integration, and once you are live a human is on the other end of the line around the clock — no offshore ticket queue.
- Onboarding scheduled in Jeddah business hours
- 24/7 human support after go-live — phone, not just tickets
- Arabic-speaking onboarding for your controllers and drivers
Pilgrimage season
Scale through Hajj & Umrah without the board melting down
Jeddah is the gateway to the Holy Cities. TaxiDex gives controllers the fare structure, dispatch automation and flight awareness to ride out pilgrimage-week volume.
Fixed fares · surge-aware dispatch
One clear price for pilgrims, capacity for the spike
During Hajj and Umrah, demand through King Abdulaziz International and across Jeddah multiplies overnight. The enterprise fare engine lets you publish flat-rate transfer fares for the routes pilgrims actually take — airport to hotel, hotel to the Holy Mosque — so they see one clear price up front. Multipliers stack with caps and fixed fares stay fixed, so there are no surge surprises on a sacred journey, and every fare is backend-computed and auditable.
On the operations side, the auto-dispatch rules engine and surge-aware dispatch keep the board moving when volume peaks, while flight tracking adjusts airport pickups to real arrival times. Tour operators and travel agents load group transfers in bulk and set recurring bookings, so a week of pilgrimage movement is planned before it lands.
Live operations
Every Jeddah job on one live map
A real-time operations console your controllers run the whole fleet from — see it on the actual product, not a mock-up.
Live map · dispatch board
Dispatch, track and intervene in real time
The live operations map shows every Jeddah driver as a marker with a status halo, so a controller can read the whole fleet at a glance and dispatch the right car in around 200ms. Jobs can be auto-assigned by the rules engine or dragged between drivers on the dispatch board, and drivers can be pre-assigned to known transfers ahead of a busy shift.
An SOS panic panel and an incidents console keep safety front and centre, while VoIP calls with recordings (via Twilio) tie every conversation back to the booking. Passengers follow their car on a public track-my-ride link, and the customer self-service portal handles their rides and receipts without tying up your phone lines.
The whole platform
Everything TaxiDex ships globally, tuned for Jeddah
The same enterprise dispatch SaaS global fleets run — a Next.js cloud console with white-label Flutter passenger and driver apps — localised for the Kingdom.
Your fleet, your brand
Taxis, limos and shuttles — all on one platform
From street-hail taxis to executive limos and group shuttle vans, TaxiDex runs your whole Jeddah fleet under your own branding, with a custom domain if you want it.
Multi-vehicle, multi-region
One console for every kind of ride in Jeddah
Vehicle types and attributes let you run taxis, limos, shuttles and deliveries side by side, each with its own fares and dispatch rules. Zones are drawn on a live map and priced zone to zone, so coverage across Jeddah — and the airport runs that feed it — is configured exactly the way your operation works.
FAQ
Jeddah dispatch questions, answered
How fast can a Jeddah fleet go live on TaxiDex?
Most Jeddah fleets go live in 14 days, including data migration, driver app rollout, and integration of local payment gateways. We migrate your drivers, vehicles and historical bookings from your legacy system, stand up a white-label tenant with your own branding and (optionally) a custom domain, and your onboarding is scheduled in Jeddah business hours. 24/7 human support stays with you after launch.
Do you support local payments in Jeddah?
Yes — TaxiDex supports SAR billing and the leading payment methods used in Saudi Arabia. Domestic riders pay with STC Pay or a Mada card, while pilgrims, tourists and corporate guests arriving through King Abdulaziz International can pay with Visa or Mastercard through Stripe and Square, plus Apple Pay and Google Pay. Every payment is captured against the trip, reconciled in Saudi Riyal, and driver payouts settle via Stripe Connect — no FX surprises on payouts.
Is TaxiDex compliant with Jeddah regulations?
TaxiDex is built to comply with Saudi Arabia transport regulations including driver licensing and data residency requirements. Driver profiles carry documents, shifts and licensing data aligned with the Public Transport Authority, per-region tax rules produce Arabic, VAT-compliant e-invoices in line with Saudi GAZT (ZATCA), and a full audit log plus compliance export package the record whenever a regulator asks.
How does TaxiDex handle Hajj and Umrah season in Jeddah?
Jeddah is the gateway for pilgrimage traffic, and pilgrimage weeks are the stress test. You can publish flat-rate transfer fares for fixed routes — King Abdulaziz International to hotel, hotel to the Holy Mosque — so pilgrims see one clear price, while surge-aware dispatch and the auto-dispatch rules engine absorb the volume spike. Flight tracking adjusts airport pickups to real arrival times, tour operators and travel agents can load bookings in bulk, and fixed fares stay fixed so there are no surge surprises on a sacred journey.
Do the passenger and driver apps work in Arabic?
Yes. The white-label passenger and driver apps ship in modern Saudi Arabic with a fully right-to-left layout — booking flow, live tracking, fare breakdown, receipts, the driver job sheet and the SOS screen all mirror correctly. Bilingual operators can keep the dispatch console in English while customers and drivers see Arabic, and push broadcasts, SMS and email receipts go out in the customer's language.
Get a Jeddah-specific quote
30 minutes. We'll quote in SAR and walk through a launch plan tailored to Jeddah.
More markets