Taxi Dispatch Software · London
Taxi Dispatch Software for London fleets
Cloud taxi dispatch software built for London, United Kingdom. PHV licensing & ULEZ-aware routing. Local GBP billing, native payment gateways, and +44 support.
14 days
To go-live
200ms
Dispatch decision
99.99%
Uptime SLA
24/7
Platform support
London capabilities
Built for the way London runs
PHV licensing & ULEZ-aware routing. Plus everything TaxiDex ships globally — AI dispatch, branded driver and passenger apps, real-time analytics, and a 14-day sandbox to validate before you switch.
GBP payments
Native local payment gateways and GBP billing, so there are no FX surprises on driver payouts. Take card payments through Stripe, Worldpay, and Trust Payments, settle drivers via Stripe Connect, and keep corporate accounts on terms with AR invoices — all in pounds.
- Stripe, Worldpay, and Trust Payments with GBP settlement
- One-tap Apple Pay and Google Pay in the app and web booker
- Stripe Connect driver payouts and corporate billing in GBP
United Kingdom compliance
Driver licensing tracking, data residency, and tax-rule support aligned to United Kingdom regulators. TaxiDex holds a record for every driver and vehicle, applies per-region tax rules to every fare, and keeps a full audit log for reviewers.
- PHV badge, DBS, insurance, MOT, and licence tracking per driver
- Auto-suspend from dispatch the moment a credential lapses
- Per-region tax rules, audit log, and compliance export
Local-hours support
Sales and onboarding hours that match London, plus 24/7 platform support for live customers. A dedicated team handles your migration, driver app rollout, and go-live, and stays on call once you are running.
- London-hours sales and onboarding team
- 24/7 human platform support once you are live
- Hands-on data migration and driver app rollout included
The full platform
Everything TaxiDex ships globally
London fleets get the entire enterprise platform out of the box — the same dispatch, fare, and app stack that powers fleets across the UK, UAE, Saudi Arabia, Nigeria, and Kenya.
ULEZ-aware routing
Routes are optimised around city-centre congestion and the ULEZ and Congestion Charge boundaries you draw on a live map, so dispatch and drivers share the same picture of the London road network on every job.
- Operating areas, CCZ, and ULEZ drawn on a live map
- Routing optimised around city-centre congestion
- Zones feed straight into the enterprise fare engine
AI auto-dispatch
An auto-dispatch rules engine assigns the right driver in around 200ms, with AI demand forecasting and fraud detection working in the background. A live operations map, dispatch board, and SOS panel keep your controllers in command.
- Rules-based auto-dispatch with driver pre-assignment
- AI demand forecasting and fraud detection
- Live ops map, drag-and-drop board, and SOS console
Branded driver & passenger apps
White-label Flutter passenger and driver apps carry your brand on your own custom domain, with an embeddable web booker, flight tracking for airport runs, and a public track-my-ride link for every passenger.
- White-label passenger and driver apps under your brand
- Embeddable web booker and customer self-service portal
- Flight-aware airport pickups and live track-my-ride links
Zones & ULEZ
Draw London's zones on a live map
Draw your operating areas, the Congestion Charge zone, and the ULEZ boundary straight onto a live map. Dispatch and routing then work from the same picture of the network a London driver would carry from the Knowledge, optimised around city-centre congestion on every job.
Each zone feeds the enterprise fare engine, so a trip that crosses a charging boundary picks up the right ULEZ or Congestion Charge surcharge automatically. Zone-to-zone pricing lets you set fixed fares between the areas your customers ask for most — from Canary Wharf to Heathrow, or the West End to the City.
Fare engine
Surcharges and surge, computed and auditable
ULEZ and Congestion Charge surcharges, airport pickups, time-of-day surge, and zone-to-zone pricing all resolve in one engine. Multipliers stack with caps, fixed fares stay fixed, and every fare is computed on the backend, so the number a passenger sees at booking is the number on the receipt.
Because every fare is auditable, you can show a corporate account or a local-authority reviewer exactly how a charge was built — surcharge by surcharge — without trawling through spreadsheets. Promo codes and coupons layer on top within the same rules, so a campaign can never accidentally break a fare.
Driver compliance
PHV documents that police themselves
Hold a record for every driver and vehicle — PHV badge, DBS check, insurance, MOT, and licence — aligned to Transport for London and local authority requirements. Renewal reminders fire before a credential lapses, so nothing slips through the cracks during a busy week.
If a document does expire, TaxiDex auto-suspends that driver from dispatch immediately, so you never put a non-compliant vehicle on a London job. The full history is kept for audits, with a compliance export and audit log ready whenever a regulator asks.
Live operations
Run the night from one command center
Watch every driver on a live operations map with status halos and an SOS panic panel, and let the auto-dispatch rules engine assign the right vehicle in around 200ms. When you need to step in, the dispatch board lets controllers drag jobs between drivers in a single move.
Flight tracking pulls arrival times for airport runs into Heathrow, Gatwick, City, and Stansted, while recurring bookings and the embeddable web booker keep the pipeline full. Passengers follow their car on a public track-my-ride link the whole way.
Go live in 14 days
Validate everything before you switch
A 14-day sandbox lets you prove TaxiDex against your real London routes, fares, and drivers — then switch over with a typical zero-downtime go-live.
Get a London-specific quote
30 minutes. We'll quote in GBP and walk through a launch plan tailored to London.
Questions
London dispatch software, answered
The questions London taxi and private-hire fleets ask before they switch to TaxiDex.
How fast can a London fleet go live on TaxiDex?
Most London fleets go live in 14 days, including data migration, driver app rollout, and integration of local payment gateways. White-label branding, your own custom domain, and 24/7 human support are all included from day one, and a 14-day sandbox lets you validate everything before you switch.
Do you support local payments in London?
Yes — TaxiDex supports GBP billing and the leading payment methods used in the United Kingdom. Take card payments through Stripe, Worldpay, and Trust Payments, accept one-tap Apple Pay and Google Pay in the passenger app and web booker, and settle drivers via Stripe Connect — all in pounds, with no FX surprises.
Is TaxiDex compliant with London regulations?
TaxiDex is built to comply with United Kingdom transport regulations including driver licensing and data residency requirements. It tracks PHV badge, DBS, insurance, MOT, and licence per driver against Transport for London and local authority rules, auto-suspends any driver from dispatch when a credential lapses, and keeps an audit log and compliance export for reviewers.
Does the routing understand ULEZ and the Congestion Charge?
Yes. You draw your operating areas, the Congestion Charge zone, and the ULEZ boundary onto a live map, and dispatch and routing then optimise around city-centre congestion on every job. Each zone feeds the enterprise fare engine, so a trip that crosses a charging boundary carries the right ULEZ or CCZ surcharge automatically.
Can you migrate my London fleet from another dispatch system?
Yes. We migrate driver data, historical bookings, and customer accounts from your existing system in parallel with your sandbox, with a typical zero-downtime go-live of 14 days. Your controllers train on the live ops map and dispatch board before you switch, so there is no gap in service.