Recognition & Trust
Awards, reviews &certifications
Third-party recognition from industry analysts, security auditors, and review platforms — plus the certifications enterprise buyers need.
4.8/5
Average buyer rating
327
Verified reviews
8+
Industry awards
14 days
To go live
Industry awards
Recognised by the people who follow this market
Analysts, editors and the review platforms operators actually read have all put TaxiDex near the top — and almost every badge here is earned on verified customer reviews, not paid placement.
G2 Leader
Named a Leader in Fleet Management, Spring 2026. The G2 Grid places TaxiDex among the highest-rated dispatch platforms on real, verified customer reviews — scored on satisfaction and market presence rather than analyst opinion.
Capterra Top Performer
Recognised in the Taxi Dispatch Software category for 2026. Capterra's Top Performer badge is awarded on user reviews and adoption, reflecting consistent operator satisfaction with the live dispatch console, fare engine and white-label apps.
SaaS 1000 Fastest Growing
Listed in the Mobility Tech segment, 2025. The SaaS 1000 ranks the fastest-growing software companies by revenue and headcount momentum — recognition of how quickly fleets are migrating from legacy dispatch systems to TaxiDex.
Best Ride-Hailing Platform
Winner at the Mobility Awards UAE, 2025. Judged on product depth and regional fit, the award recognises TaxiDex's multi-currency, multi-region operation across the UK, UAE, Saudi Arabia, Nigeria and Kenya.
GetApp Category Leader
Category Leader in Taxi Dispatch, 2026. GetApp ranks products on reviews, integrations, mobile and security — a well-rounded signal that TaxiDex performs across the full operator workflow, not just one feature.
Top 10 RideTech to Watch
Featured by Mobility Magazine, 2026. An editorial pick of the mobility platforms shaping the next phase of taxi and chauffeur operations, citing TaxiDex's enterprise fare engine and AI demand forecasting.
Best Customer Support
Awarded by SoftwareReviews, 2025. Based on customer-sourced emotional-footprint data, the award reflects the 24/7 human support team that runs onboarding, handles escalations and keeps fleets live around the clock.
Hot in Mobility 100
Named to the TechCrunch Mobility 100, 2025 — a curated list of the most notable companies redefining how people and fleets move, recognising TaxiDex's white-label, cloud-native approach to dispatch.
Certifications & compliance
The paperwork enterprise procurement asks for
When a fleet, a city authority or a corporate client runs a procurement process, these are the certifications and attestations their security and legal teams require. Most are available to share under NDA.
SOC 2 Type II
A current SOC 2 Type II report covering security, availability and confidentiality controls is available under NDA. It documents how those controls operated over an audit period — the report enterprise procurement and security teams expect to see.
GDPR aligned
EU data-processing practices follow the GDPR, and a Data Processing Addendum (Article 28) is signed as standard for EU and UK fleets. Compliance export packages the audit trails and records regulators ask for in a single download.
CCPA compliant
California Consumer Privacy Act practices are in place for US operators, including the consumer data-rights workflows — access, deletion and opt-out — that California residents are entitled to exercise.
ISO 27001
Certification audit is underway, with a target of Q4 2026. ISO 27001 formalises the information security management system (ISMS) already operating behind TaxiDex's controls into an internationally recognised standard.
PCI-DSS scope reduced
Card data never touches TaxiDex servers — it is tokenized at capture by Stripe and Square (including Apple Pay and Google Pay), which sharply reduces PCI-DSS scope while keeping payments fully compliant.
HIPAA-aligned
For non-emergency medical transport and healthcare shuttle operators, a Business Associate Agreement (BAA) is available on the Enterprise plan, with controls aligned to HIPAA safeguards for protected health information.
Cyber Essentials Plus (UK)
Current UK government-backed Cyber Essentials Plus certification, with controls independently verified by a hands-on technical audit — frequently required for UK public-sector and corporate transport contracts.
SSO certified
Single sign-on is certified for Okta, Azure AD and Google Workspace, so enterprise teams provision and de-provision console access through their own identity provider, with role-based permissions and audit logging throughout.
FAQ
Frequently asked questions
The questions buyers usually ask alongside our awards and certifications.
How long does it take to go live with TaxiDex?
Typical fleets go live in 14 days. We migrate driver data, historical bookings, and customer accounts from Autocab, iCabbi, Cordic, or any legacy system with zero downtime.
Does TaxiDex work for limo and chauffeur fleets?
Yes. TaxiDex Enterprise includes flight tracking, hotel concierge web booker, B2B corporate invoicing, and VIP workflows specifically designed for premium chauffeur and corporate transport operations.
What payment gateways are supported?
Stripe (default global), Worldpay (UK), Trust Payments, Apple Pay, Google Pay, plus regional gateways: STC Pay & mada (Saudi), Paystack & Flutterwave (Nigeria), M-Pesa (Kenya), and any custom merchant on request.
Is there a per-driver fee?
No trip overage. TaxiDex is priced per active driver — about £11 ($14) per driver a month on Starter, £9 ($11) on Professional, and from £7 ($9) on Enterprise. That is at least 20% cheaper than Autocab, iCabbi, Cordic and TaxiCaller, and white-label apps, setup and migration are all included.
Can passengers book without installing an app?
Yes. The TaxiDex Web Booker is an embeddable booking widget for desktop and mobile browsers — perfect for hotel concierge desks, airports, and corporate intranets. One HTML snippet to embed.
See the platform behind the badges.
A 30-minute walkthrough with a dispatch specialist — your routes, your fares, your questions. Bring your procurement checklist.